In May 2012, the Board of Associated Students of Western Washington University signed a resolution calling for gender neutral restrooms across the campus, and in Fall 2013, the University Registrar announced a Preferred Names Policy, under which transgender individuals could register a name that best reflected their personal identity. To address these opportunities, an academic library formed a taskforce which led to the eventual development of Best Practices on serving trans patrons in the Libraries. This paper will discuss the inception, implementation, and conclusions associated with this entire process, providing examples of how the resulting Best Practices were incorporated into daily library activities.
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