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Food Incident Interactive Training Tool: A Serious Game for Food Incident Management

机译：食品事件互动培训工具：一种用于食品事件管理的严重游戏

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Food incidents, such as the horse meat scandal in 2013 and the E. coli outbreak in 2011, will always occur. Food business operators (FBOs) must be prepared when responding to such situations not only to protect their businesses, but more importantly to protect the consumers. The Food Standards Agency of United Kingdom has recommended that FBOs should not only have a response plan in place, but they should also have to consistently train and practice implementing these plans to effectively address and minimize the impact of food incidents. Traditional training exercises, such as tabletop or mock simulations, could entail considerable costs. While large companies may have the resources for these activities, smaller companies may not be in the same position. In this chapter we describe the development of a more accessible training tool for managing food incidents. The tool, which takes the form of a simple online serious game, called the Food Incident Interactive Training Tool, is co-designed with domain experts and stakeholders in the UK food industry. It engages players, specifically FBOs, in interactive simulations of food incidents, in which their decisions and actions within the game impact how the simulation unfolds. At the end of this study, we aim to determine the efficacy of the serious game in fulfilling its purpose, given the collaborative nature of the design process, as well as the simplicity of the end product.
机译：食物事件，例如2013年的马肉丑闻和2011年的大肠杆菌爆发，将永远发生。在响应这些情况时，必须准备好食品业务运营商（FBOS），不仅要保护其业务，但更重要的是保护消费者。英国的食品标准机构建议FBO不仅有一个响应计划，而且还应持续培训和练习这些计划，以有效地解决和最大限度地减少食品事件的影响。传统培训练习，如桌面或模拟模拟，可能需要相当大的成本。虽然大型公司可能拥有这些活动的资源，但较小的公司可能不会处于同一位置。在本章中，我们描述了为管理食品事件提供更可访问的培训工具的开发。该工具采用简单的在线严重游戏的形式，称为食品事件互动培训工具，与英国食品行业的域专家和利益相关者共同设计。它从事食品事件的互动模拟中的玩家，特别是FBO，其中他们在游戏中的决定和行动会影响模拟方式。在本研究结束时，鉴于设计过程的协作性质，以及最终产品的简单性，我们的目标是确定严重游戏在实现其目的方面的效果。

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