• 主题
高级搜索  >
历史搜索 清空历史
首页> 外文会议>Annual International Conference of Business and Public Administration >Analysis of Public Satisfaction Survey toward Integrated District Administrative Services in Ngunut District, Tulungagung Regency
【24h】

Analysis of Public Satisfaction Survey toward Integrated District Administrative Services in Ngunut District, Tulungagung Regency

机译：坦文化区努克尼克地区综合地区行政服务公众综合调查分析

获取原文
页面导航
  • 摘要
  • 著录项
  • 相似文献
  • 相关主题

摘要

Based on Minister of Home Affairs Regulation No. 4 of 2010 related to guidelines for Integrated District Administration Services (PATEN) Article 1 states that "the implementation of public services in the sub-district starting from the request stage until the publication stage of documents in one place". This means that the implementation process of administrative services is carried out simultaneously at one counter with various services available. The scope of PATEN includes licensing and non-licensing. The purpose of organizing a PATEN is to create a sub-district as a public service center and become a service node for integrated service offices/agencies in the district/city. However, the PATENT service also aims to improve the quality of public services, thereby generating public satisfaction with the public services provided by the government. Considering that Tulungagung District is relatively new in implementing Integrated District Administrative Services (PATEN) and Ngunut Subdistrict is one the District that is able to implement and conduct PATENT, the researcher interested to see the what extent the quality of public services carried out by Ngunut District, Tulungagung Regency in the latest public satisfaction perspective through the calculation of the Public Satisfaction Survey (SKM). This study uses Mixed Methods Research. According to Creswell, mixed research is a research approach that combines qualitative research with quantitative research. The researcher chose the exploratory type design which is included in the sequential model. The data in this study were taken based on primary data and secondary data. The results showed that the implementation of PATENT in Ngunut Subdistrict, Tulungagung Regency goes well. Based on the calculation results of the Public Satisfaction Survey (SKM) it showed the number 75.16 which is the category of "GOOD". This research shows that the implementation is relevant to the results of the SKM calculation that indicate the PATEN implementation in Ngunut Sub-district runs well.
机译：基于2010年首次内政事务部长的第4号与综合地区行政服务（PATEN）第1条相关的第1条表示，“从请求阶段开始在分区的公共服务，直到文件的出版阶段一个地方”。这意味着管理服务的实施过程在一个计数器中同时进行，可提供各种服务。 Paten的范围包括许可和非许可。组织申歌的目的是创建一个小区作为公共服务中心，成为地区/城市综合服务办公室/机构的服务节点。然而，专利服务还旨在提高公共服务的质量，从而与政府提供的公共服务产生公众。考虑到禅宗区实施综合区行政服务（Paten）和NgUnut子公司是能够实施和开展专利的区域，研究员有兴趣了解努克努特区开展的公共服务质量在多大程度上，坦古旺工程在最新的公众满意度透中通过计算公众满意度调查（SKM）。本研究采用混合方法研究。据克雷斯威尔介绍，混合研究是一种研究方法，将定性研究与定量研究相结合。研究人员选择了探索式设计，该设计包含在顺序模型中。本研究中的数据是基于主要数据和次要数据的。结果表明，坦昆宫廷专利的实施，坦文化宫殿井井区井。基于公众满意度调查（SKM）的计算结果，它显示了数字75.16，这是“好”的类别。本研究表明，该实施与SKM计算结果相关，表明NgUnut子区的实践实施良好。

著录项

相似文献

  • 外文文献
  • 中文文献
  • 专利
获取原文

客服邮箱：kefu@zhangqiaokeyan.com

京公网安备：11010802029741号 ICP备案号：京ICP备15016152号-6 六维联合信息科技 (北京) 有限公司©版权所有

  • 客服微信

  • 服务号