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The Mobile Payment Adoption: A Systematic Literature Review

机译:移动支付采用:系统文献综述

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This research is a systematic literature review of recently published studies in mobile payment adoption. The final 72 English articles published in reputable journals from 2016 to 2020 are selected from several online major scientific databases. The main objectives are to investigate the influencing factors in adopting the mobile payment systems, the moderating factors, the perspective used in the adoption (customer or merchant perspective), and the most active countries in studying the adoption of mobile payment systems. The result reveals that both Perceived Usefulness and Perceived Ease of Use are the factors used the most frequently in mobile payment adoption studies. There are very limited studies that explore the moderating factors in their theoretical model, with Gender and Age as the two most used moderating factors. India is the country with the most studies in the adoption of mobile payment, followed by the US and Spain. Developing countries in Asia (excluding India) and Africa need to be more active in this area of research. Lastly, most research in mobile payment explores the adoption from the customer view. Future research needs to explore mobile payment adoption from the merchant view.
机译:该研究是对最近公布的移动支付采用研究的系统文献综述。 2016年至2020年的信誉良好的期刊发表的最终72条文章选自几个在线主要科学数据库。主要目标是调查采用移动支付系统的影响因素,采用采用的调节因素,采用(客户或商家观点)以及最活跃的国家在研究采用移动支付系统方面。结果表明,感知的有用性和感知的易用性是在移动支付采用研究中最常见的因素。有很有限的研究,探讨了他们理论模型中的调节因素,性别和年龄作为两个最常用的调节因素。印度是通过在通过移动支付的最多的国家,其次是美国和西班牙。亚洲的发展中国家(不包括印度)和非洲需要在这一研究领域更加积极。最后,移动支付的大多数研究探讨了客户视图的采用。未来的研究需要探索商家视图的移动支付采用。

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