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首页> 外文会议>International Conference on Informatics and Computing >What do Affect Customers to Use Mobile Payment Continually? A Systematic Literature Review
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What do Affect Customers to Use Mobile Payment Continually? A Systematic Literature Review

机译：如何影响客户持续使用移动支付？系统文献综述

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摘要

The intention to use mobile payment (M-Payment) has been growing, in line with digital economy growth. This phenomenon contributes to the emergence of M-Payment research lately. Several theories can be applied to those researches. In general, the research tends to adopt any particular theory to explore the factors that affect the use of M-Payment. A comprehensive and succinct review is needed to continually help scholars and practitioners understand what affects customers' use of M-Payment, the marketing strategy applied in the M - Payment business, and the theories implemented in current M-Payment research. This study aims to categorize the findings and assess M-Payment research's state of the art to facilitate future research. Data retrieved from IEEE, ACM, Science Direct, Scopus, EBSCOhost, and SpringerLink databases were published between 2017 and 2020. The data is analyzed by following the Kitchenham systematic literature review approach. As a result, this study establishes a table of theoretical used in M-Payment research, the marketing strategy applied in the M - Payment business, and factors affecting M-Payment's use classified into three main groups: technological factors, behavioral factors, and personal factors.
机译：使用移动支付（M-PEPATION）的意图符合数字经济增长。这种现象最近有助于发出M-Payment Research的出现。几个理论可以应用于这些研究。一般而言，该研究倾向于采用任何特定理论来探索影响M-Paymence使用的因素。需要全面而简洁的审查，以便不断帮助学者和从业者了解如何影响客户使用M-Paymence的使用，在M - Ippate Business中应用的营销策略以及当前M-Payment Research中实施的理论。本研究旨在对调查结果进行分类，评估M-Pepary Research的艺术状态，以促进未来的研究。从IEEE，ACM，Science Direct，Scopus，EBSCohost和SpringerLink数据库中检索的数据在2017年和2020年之间发布。通过遵循厨房系统文献综述方法来分析数据。结果，该研究建立了M-Payment研究中的理论表，营销策略适用于M - Ippate业务，影响M-Payment的因素分为三个主要群体：技术因素，行为因素和个人因素。

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