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首页> 外文会议>World congress of the systems sciences;Annual conference of International Society for the Systems Sciences >'AN APPLICATION OF SOFT SYSTEMS METHODOLOGY TO A BRAZILIAN ORGANIZATION'S REALITY'
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'AN APPLICATION OF SOFT SYSTEMS METHODOLOGY TO A BRAZILIAN ORGANIZATION'S REALITY'

机译：“软系统方法应用于巴西组织的现实”

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摘要

This paper aims to describe the application of Soft Systems Methodology (SSM) to the reality of a brazilian enterprise. Systemic practices are ways of putting to use systemic thought in the real world. The systemic practice SSM, as proposed by Checkland (1981) at the University of Lancaster (United Kingdom), is used in the resolution of ill defined problems, which often involve behavioral variables, and thus, cannot be addressed by the so called "hard methodologies". The SSM basically consists on the formulation of a conceptual model to a real situation, using the precepts of the systemic approach. This model works as basis for comparison with the reality, and shows as results, proposed changes that are both culturally viable and systemically desirable. In this paper, SSM is applied to the problematic of a middle market business, an auto supply distributor, whose managers consulted the authors of this paper as regards to proposing improvements in its performance. Following the SSM steps, such problems were dealt with under the framework of reality and compared to the systemic approach. As a result to this experiment, the authors were able to propose core changes in the attitudes, as groundwork to changes in structure and process.
机译：本文旨在描述软系统方法（SSM）对巴西企业现实的应用。系统实践是在现实世界中使用系统思想的方式。由Checkland（1981）提出的兰卡斯特（英国）提出的全身练习SSM用于解决不良问题，通常涉及行为变量，因此，不能通过所谓的“艰难”方法论“。 SSM基本上由使用全身方法的常见情况来制定概念模型到真实情况。该模型作为与现实的比较的基础，并表现为结果，提出了文化可行和系统性上可取的变化。在本文中，SSM适用于一家汽车供应经销商的中间市场业务的问题，该公司的经理咨询了本文的作者，以便提出其性能的改进。在SSM步骤之后，在现实框架下处理此类问题，并与系统方法相比。结果，本实验，作者能够提出态度的核心变化，作为结构和过程变化的基础。

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