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Job Performance Apprenticeship in Housekeeping Department: An Implementation of Competency-Based Assessment Model

机译：家政部门工作表现学徒：基于能力的评估模型的实施

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摘要

The purpose is to implement the model of competency-based assessment on job performance of industrial practice in Housekeeping Department. The Specific targets of are implementation, competency achievement, and the quality competency-based assessment on job performance of industrial practice in Housekeeping Department. This research used descriptive method with the approach of Research and Development. This research covers Preliminary Studies, Model Development Phase, and Model Validation Test Phase. Research subject consists of student as participant, internal, and external examiner. Data is collected through interview, observation, and competency test. Data analysis research is conduct according to procedure and characteristic from the finding of data research. The findings show that the model of competency-based assessment that was implemented excels cover the preparation phase, process and result according to the Hotel Standard Operating Procedure. The evaluation phase refers by the internal and external evaluator shows that the competency achievement of participants is according the standard hotel performance which is all of them achieved competency. This model possesses a good quality analyzed from the result of interrater reliability test which is proved by the average score of Cronbach alpha of 0.8962 that is higher than the minimal reliability of 0,6.
机译：目的是实施管理部门工业实践工作绩效的基于能力的评估模型。具体目标是实施，能力成果，以及家务部工业实践工作绩效的基于质量能力评估。本研究采用了研究与开发方法的描述方法。该研究涵盖了初步研究，模型开发阶段和模型验证测试阶段。研究主体由学生作为参与者，内部和外部审查员组成。通过面试，观察和能力测试收集数据。数据分析研究是根据数据研究发现的程序和特征进行的。研究结果表明，根据酒店标准操作程序，实施了基于能力的评估模型，涵盖了准备阶段，过程和结果。评估阶段是由内部和外部评估者表示参与者的能力取得的成就是根据标准的酒店性能，这是所有这些都取得了竞争力。该模型具有从Interratister可靠性测试的结果分析的良好质量，该测试由克朗巴赫α的平均得分为0.8962，其高于0,6的最小可靠性。

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