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Disadvantaged by Disability: Examining the Accessibility of Cyber Security

机译:残疾处于不利地位:检查网络安全的可访问性

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摘要

Today, we are living in a digitally dependent world. Through the use of digital technologies, life is meant to be easier and streamlined. This includes giving access to services that previously were unavailable to many due to disability. Although technology has evolved immensely over the past few decades, reducing the digital divide, authentication methods have changed very little. Authentication is the forefront of securing users' information, services and technology, yet for many it still poses issues in terms of usability and security, due to specific characteristics of different disabilities. In this paper, drawing upon a literature review, a review of recognized disabilities, and the results of a small questionnaire study, we review the current authentication methods and discuss the potential issues that users with different disabilities face when interacting with these methods. We identify the specific aspects of disabilities that lead users to struggle to authenticate themselves. The results of this study lead to several recommendations, and suggestions for extending the existing inclusive technology framework to the authentication context. Through extending the framework, this could guide the development of future technologies, systems and services, ensuring that they are not only digitally inclusive in their function, but digitally inclusive in their security.
机译:今天,我们生活在一个数字依赖的世界中。通过使用数字技术,生活意味着更容易和精简。这包括访问以前因残疾而无法访问的服务。虽然技术在过去的几十年里,技术已经令人难以置信,但减少了数字鸿沟,认证方法变化很少。身份验证是保护用户信息,服务和技术的最前沿,但对于许多来说,由于不同残疾的特定特征,许多它仍然在可用性和安全性方面造成问题。在本文中,绘制了文献综述,对认可残疾的审查以及小型问卷研究的结果,我们审查了当前的认证方法,并在与这些方法交互时,讨论了不同残疾人面部的潜在问题。我们确定使用户努力验证用户的特定方面。本研究的结果导致了若干建议,并建议将现有的包容技术框架扩展到认证环境。通过扩展框架,这可以指导未来技术,系统和服务的发展,确保它们不仅在其功能中以数字方式提供数字化,而且在其安全性中以数字方式包容。

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