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AMCIS2014 Savannah Paper Submission Impact of Information Technology Culture Conflict on Meaningful Use of Electronic Health Records System: A Conceptual Framework

机译:AMCIS2014大草原纸质提交信息技术文化冲突的影响对电子健康记录系统的有意义利用:概念框架

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Barriers to the adoption of Electronic Health Records (EHR) systems have been well documented. Researchers and practitioners agree that the benefits of EHR systems are contingent on Meaningful Use (MU) of EHR. However, most research on the barriers to MU (set of standards defined by Centers for Medicare & Medicaid Services) is a theoretical and anecdotal. Given that (ⅰ) research on MU shows that physicians and nurses (users) resist MU despite recognizing its potential benefits, and (ⅱ) theories related to IS use and user resistance take a rationalistic view (focused on perceived benefits), there is a need to view the barriers to MU from an alternate lens. This study argues that resistance to MU is due to the conflict between user groups' personal values, IT values and EHR systems related values and hence, uses the IT Culture Conflict theory to understand user resistance to MU. Implications for research and practice are discussed.
机译:采用电子健康记录(EHR)系统的障碍已被充分记录。研究人员和从业者认为EHR系统的好处取决于EHR的有意义的使用(MU)。然而,大多数关于MU的障碍的研究(由Medicare&Medicaid服务中心定义的一套标准)是理论和轶事。鉴于(Ⅰ)对MU的研究表明,尽管认识到其潜在福利,但(Ⅱ)与使用和用户抵抗有关的理论(专注于感知福利),仍然存在穆斯(Ⅱ)理论,有一个需要从备用镜头查看mu的障碍。本研究认为,对MU的抵抗是由于用户组的个人价值之间的冲突,IT值和EHR系统相关的值,并因此使用IT文化冲突理论来了解用户抵抗MU的阻力。讨论了对研究和实践的影响。

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