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The Use of Information Sources by Internet Users in Answering Questions

机译：互联网用户在回答问题中使用信息源

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摘要

The purpose of this study was to investigate what kinds of sources people prefer to use when theyrnanswer questions online, especially, in the context of social Q&A. Social Q&A is a Web-based service,rnthat allows people to ask questions and receive answers from their fellow users. In social Q&A, peoplernoften cite sources of information when they answer questions. It could be a name, a short description, orrnhyperlinks to the original sources. Yahoo! Answers was chosen for this study due to its popularity as a toprnranked social Q&A service as well as its capability for separately indicating sources for the answers in itsrnformat. We collected data with a crawler that used Yahoo! Answers APIs. A total number of 5,391rnsources were identified and analyzed with the following three approaches: (1) source distribution byrnonline accessibility, (2) source distribution by genre, and (3) source distribution by subjects. At the earlyrnstage of this study, it was expected that the results of source preferences heavily relied on sources online,rnsince people ask and answer questions on the Web-based service. Nevertheless, it was found thatrnhuman (56.4%) was the most frequently cited type of source, and it was followed by online (40%) andrnoffline sources (4%). According to the source distribution by genre, human (56.4%) was followed by thernInternet (38.1%), books (3.6%), and mass media (1.6%), and the sub-categories of these sources werernanalyzed. Additionally, the patterns of source distribution were shown differently across subjects. Therncategories of Health, Home & Electronics, and Society & Culture relied heavily on human sources, whilernComputers & the Internet included most of the Internet-based sources of information.
机译：这项研究的目的是调查人们在在线回答问题时更喜欢使用哪些来源，尤其是在社交问答方面。社交问答是一项基于Web的服务，它使人们可以提出问题并从其他用户那里获得答案。在社交问答中，人们回答问题时会引用信息来源。它可能是名称，简短描述或原始来源的超链接。雅虎！之所以选择答案，是因为它作为最受欢迎的社交问答服务而受到欢迎，并且能够以其格式单独指出答案的来源。我们使用了使用Yahoo!的搜寻器收集了数据。回答API。通过以下三种方法识别并分析了5,391个来源的总数：（1）通过非线性可访问性分配来源；（2）按体裁分配来源；以及（3）按主题分配来源。在这项研究的早期，人们希望源首选项的结果在很大程度上依赖于在线资源，因为人们在基于Web的服务上提问和回答问题。但是，人们发现人类（56.4％）是最常被引用的资源类型，其次是在线（40％）和离线（4％）。根据流派的来源分布，依次是人类（56.4％），互联网（38.1％），书籍（3.6％）和大众媒体（1.6％），并对这些来源的子类别进行了分析。此外，在对象之间的来源分布模式也有所不同。卫生，家庭与电子，社会与文化等类别主要依靠人为来源，而计算机和Internet包含了大多数基于Internet的信息来源。

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  • 会议地点 Columbus OH(US);Columbus OH(US)
  • 作者

    Sanghee Oh; Jung Sun Oh; Chirag Shah;

  • 作者单位

    School of Information and Library Science, University of North Carolina at Chapel Hill, CB# 3360, 100 Manning Hall, Chapel Hill, NC 27599-3360 shoh@email.unc.edu;

    rnSchool of Information and Library Science, University of North Carolina at Chapel Hill, CB# 3360, 100 Manning Hall, Chapel Hill, NC 27599-3360 ohjs@email.unc.edu;

    rnSchool of Information and Library Science, University of North Carolina at Chapel Hill, CB# 3360, 100 Manning Hall, Chapel Hill, NC 27599-3360 chirag@unc.edu;

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  • 正文语种 eng
  • 中图分类 信息与知识传播;
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