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Performance Measurement Framework with Formal Indicator Definitions

机译:具有正式指标定义的绩效衡量框架

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Definition of appropriate measures of organization's performance should be conducted in a systematic way. In this paper the performance measurement and indicators are discussed not only from the side of management models, but also from the point of view of measurement theories to find out appropriate definitions. In our work we propose a formal specification of indicators. The principles of indicator reformulation from free form indicators to formal requirements are formulated and applied in several examples from performance measures database. The formally defined indicators could be used in the proposed performance measurement framework that covers five-step indicator lifecycle.
机译:应该以系统的方式定义组织绩效的适当度量。在本文中,不仅从管理模型的角度讨论了绩效度量和指标,而且还从度量理论的角度讨论了绩效度量和指标,以找出适当的定义。在我们的工作中,我们提出了指标的正式规范。制定了从自由形式指标到正式要求的指标再制定原则,并在绩效指标数据库中的几个示例中应用了这些原则。可以在提议的绩效评估框架中使用正式定义的指标,该框架涵盖五步指标生命周期。

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