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Performance Measurement of Supply Chain Management: An Exploratory Study on the Relationships among Performance Measures

机译:供应链管理的绩效测度:绩效测度之间关系的探索性研究

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摘要

This study aims to investigate the constructs of, and develop a measurement instrument for, supply chain management (SCM) performance. Based on the methodology of the SCOR model and the balanced scorecard approach, a SCM performance measurement system and its measurement instrument are developed, which is constructed by four constructs: logistics performance, supply chain external integration, supply chain internal integration, and implementation of information technologies. Analyzing the data collected from 182 Chinese companies suggests that the measurement instrument is reliable and valid, and consequently can be used as an effective self-evaluating tool for measuring SCM performance. In the end, the relationships among the four constructs of SCM performance measurement are empirically explored. The results indicate that: (1) IT implementation has no direct effect on logistics performance, but instead that it enhances logistics performance through its positive effect on both supply chain external and internal integration; (2) supply chain external integration positively associates to logistics performance, however, its impact on logistics performance is mediated by supply chain internal integration. These findings highlight the importance for companies to promote supply chain external/internal integration and implement IT as an enabler.
机译:这项研究旨在调查供应链管理(SCM)绩效的构成并开发衡量工具。基于SCOR模型的方法论和平衡计分卡方法,开发了SCM绩效评估系统及其度量工具,它由物流绩效,供应链外部整合,供应链内部整合和信息实施四个方面构建而成。技术。对从182家中国公司收集的数据进行分析表明,该测量仪器是可靠且有效的,因此可以用作测量SCM性能的有效自我评估工具。最后,从经验上探讨了供应链管理绩效衡量的四种结构之间的关系。结果表明:(1)IT实施对物流绩效没有直接影响,而是通过对供应链外部和内部集成的积极影响来提高物流绩效; (2)供应链外部整合与物流绩效呈正相关,但其对物流绩效的影响是由供应链内部整合介导的。这些发现凸显了公司促进供应链外部/内部集成并将IT实施为推动者的重要性。

著录项

  • 来源
  • 会议地点 Wuhan(CN);Wuhan(CN)
  • 作者单位

    School of Management, Xi'an Jiaotong University, Xi'an, China The Key Laboratory of the Ministry of Education for Process Control and Efficiency Projects, Xi'an, China The State Key Lab for Manufacturing, Xi'an, China;

    School of Management, Xi'an Jiaotong University, Xi'an, China The Key Laboratory of the Ministry of Education for Process Control and Efficiency Projects, Xi'an, China The State Key Lab for Manufacturing, Xi'an, China;

    Department of Management, Monash University, Melbourne, Australia;

    School of Management, Xi'an Jiaotong University, Xi'an, China The Key Laboratory of the Ministry of Education for Process Control and Efficiency Projects, Xi'an, China The State Key Lab for Manufacturing, Xi'an, China;

    School of Management, Xi'an Jiaotong University, Xi'an, China The Key Laboratory;

  • 会议组织
  • 原文格式 PDF
  • 正文语种 eng
  • 中图分类 管理学;
  • 关键词

    Supply chain management; Performance measurement; Balanced scorecard; SCOR model;

    机译:供应链管理;绩效评估;平衡计分卡; SCOR模型;

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