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Voice of customer a Quality Function Deployment approach; a quick review and its implementation in small organization

机译：客户的声音质量功能部署方法；快速回顾及其在小型组织中的实施

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摘要

Quality Function Deployment is a tool for bringing the voice of the customer into the product development process from conceptual design through to manufacturing. As thisrnis the demand of today's market that companies have to respond according to therndemands and needs of the customer and QFD is the best tool to respond according tornthe customer voice. The paper contains the QFD implementing solutions for the smallrnsize industry. As the small size industries do not have enough resources to work onrnlengthy QFD Houses. So in this paper I introduce some simple and cost effective waysrnto initiate the QFD process into small industries.
机译：质量功能部署是一种工具，用于将客户的声音引入从概念设计到制造的产品开发过程。因此，当今市场的需求是公司必须根据客户的需求和需求做出响应，而QFD是根据客户的声音做出响应的最佳工具。本文包含针对小型行业的QFD实施解决方案。由于规模较小的行业没有足够的资源来工作冗长的QFD房屋。因此，在本文中，我介绍了一些简单且经济高效的方法来启动QFD流程进入小型行业。

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