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Towards a Unified and Configurable Structure for EA Management KPIs

机译：建立EA管理KPI的统一和可配置结构

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摘要

The discipline Enterprise Architecture (EA) management aims to align business and IT, foster communication, and support the everlasting transformation of the organization. Thereby, EA management initiatives are driven by respective EA management goals, whose degree of achievement must be measurable. This calls for the definition of corresponding Key Performance Indicators (KPIs) enabling enterprise architects to plan, forecast, benchmark, and assess the goal fulfillment. As recent literature in the field shows, there are only few KPIs dedicated to validate EA management goal achievement. Moreover, existing indicators are differently structured, selective regarding the specific EA management goals, too general and vague with respect to the required data, and do not provide any adoption techniques for the enterprise context. In this paper we present a structure enabling the unified and configurable description of EA management KPIs. While the artifact ensures consistency among documented KPIs, it further provides guidance during their introduction and organization-specific adaptation. As first evaluation results prove, EA management domain experts consider the artifact on the whole as being helpful and applicable while simultaneously confirming the relevance of its constituents.
机译：企业体系结构（EA）管理学科旨在使业务与IT保持一致，促进沟通并支持组织的持久转型。因此，EA管理计划由各自的EA管理目标驱动，其实现程度必须是可衡量的。这就要求定义相应的关键绩效指标（KPI），使企业架构师能够计划，预测，建立基准并评估目标实现。正如该领域的最新文献所示，只有很少的KPI专门用于验证EA管理目标的实现。此外，现有指标的结构不同，对于特定的EA管理目标具有选择性，对于所需数据而言过于笼统和模糊，并且不提供针对企业环境的任何采用技术。在本文中，我们介绍了一种结构，该结构可对EA管理KPI进行统一和可配置的描述。尽管工件可以确保所记录的KPI之间保持一致，但可以在引入KPI和针对组织进行适应时进一步提供指导。正如第一批评估结果所证明的那样，EA管理领域的专家认为该工件在总体上是有用和适用的，同时还可以确定其组成部分的相关性。

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