声明
Table Of Contents
Acknowledgments
Abstract
List Of Acronyms
List Of Tables
List Of Figures
Chapter 1 INTRODUCTION
Ⅰ．1 General Overview
1．2 Research Problem
1．3 Research Objectives
1．4 Research Questions
1．5 Research Purpose and Significance
1．6 Research Organization
Chapter 2 LITERATURE REVIEW
2．1 IntroductiOn
2．2 Definition of Publics Enterprises
2．3 Evolution of The Senegalese Public Enterprise Concept
2．4 The Concept of Supply Chain Management
2．5 Supply Chain Management of Public Enterprises
2．6 The Measurement of Public Enterprises Performance
2．7 Customer Satisfaction
Chapter 3 RECHEARCH METHODOLOGY
3．1 The Research Methods
3．2 The Research Approach and Design
3．3 Data Collection Methods
3．3．1 Primary data
3．3．2 Secondary data
3．4 Target population／area of study
3．5 Sampling Method
3．6 Sample Size
3．7 The Investigation Approach
3．7．1 Questionnaire
3．7．2 Interview Schedule
3．7．3 Library Research
3．8 Data Analysis
Chapter 4 AN ASSESSMENT OF THE SENELEC SUPPLY PERFORMANCE
4．1 Presentation of the Company
4．1．1 The Administrative Organization of SENELEC
4．1．2 History
4．2 Swot Analysis of SENELEC
4．2．1 Internal Analysis
4．2．2 External Analysis
Chapter 5 RESULTS AND ANALYSIS OF THE SURVEY DATA
5．1 Identification
5．2 Satisfaction survey
5．3 Correlations：CrOSS tabulation
5．4 Summary of Majors Findings
Chapter 6 CONCLUSION，MANAGERIAL SUGGESTIONS，LIMITATION AND LIMITATION ANDFUTURE RESEARCH
6．1 Conclusion
6．2 Managerial Suggestions
6．2．1 Short Term Solutions
6．2．2 Medium-Term Solutions
6．2．3 Long Term Solutions
6．3 Limitations And Future Research
REFERENCES
APPENDIX
