为弱势乘客让座：社会规范、移情关怀和激励措施的影响

声明

1 Introduction

1.1 Research background

1.2 Problem statement

1.3 Research objectives

1.4 Research flow chart

1.5 Thesis structure

2 Literature review

2.1 Introduction

2.2 Low-level misbehaviors in public transport

2.3 Giving up seats for impaired people

2.4 Antecedents to behavior (offering seats to the vulnerable individual)

3 The impacts of social norms and empathic concerns

3.1 Introduction

3.2 Methodology

3.3 Results

3.4 Discussions on SEM model

3.5 Summary

4 The impacts of incentives:monetary and credit

4.1 Introduction

4.2 Methodology

4.3 Results

4.4 Summary

5 Conclusion, Limitations, and Future research

5.1 Conclusive remarks

5.2 Limitations and future direction

参考文献

Appendix A Sources and solutions for misbehavior-evidence from literature

Appendix B QUESTIONNAIRE

Section-I

Section-II

Section-III

Research Projects and Publications in Master Study

致谢