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Big Brother: The effect of electronic employee monitoring on electronic misbehavior, job satisfaction, and organizational commitment.

机译:老大哥:电子员工监控对电子行为不当,工作满意度和组织承诺的影响。

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摘要

A vast majority of employees have access to various types of technology at work to help complete their tasks in a more productive manner. These new types of technology---Internet, electronic mail (email), instant messaging (IM), etc.---keep employees in touch with one another and allow for an array of knowledge at a click of a mouse. Along with the many benefits of these newly available technologies come potential problems of misuse, which could lead to losses in productivity as well as the exposure of company secrets. For this reason, organizations are turning to Electronic Employee Monitoring (EEM) as a way to protect company property, both physical and intellectual.;This study represents the first empirical study to test the relationships between EEM and various factors that are important to organizations (e.g., awareness and understanding of EEM, electronic misbehavior, acceptance of EEM, workplace privacy, job satisfaction, and organizational commitment). An online questionnaire, which was created from well established scales and newly developed items, was completed anonymously by 233 individuals who utilize a computer while at work and have some knowledge that their organization conducts EEM.;The results of the study revealed that the more awareness and understanding employees have about EEM in their workplace, the more accepting they are of EEM. Additionally, the research found that employees' beliefs about workplace privacy moderated this relationship. The study also found a significant and positive relationship between employees' level of acceptance of EEM and their general job satisfaction and affective commitment. Furthermore, the study showed some significant relationships between employees' awareness and understanding of EEM and their level of electronic misbehavior at the item level, however, the relationship was not found to be significant at the scale level. Overall, the results of this initial study provide a promising foundation for future research around the impact of EEM on employees.
机译:绝大多数员工可以在工作中使用各种技术,以更有效率的方式完成任务。这些新型技术-互联网,电子邮件(email),即时消息(IM)等-使员工彼此保持联系,并通过单击鼠标即可获得各种知识。除了这些新获得的技术带来的许多好处之外,还可能出现滥用不当的潜在问题,这可能导致生产力下降以及公司机密泄露。因此,组织正在转向电子员工监控(EEM)作为保护公司财产(包括物理和智力)的一种方法。该研究代表了第一项实证研究,旨在检验EEM与对组织重要的各种因素之间的关系(例如,对EEM的认识和理解,电子不当行为,对EEM的接受,工作场所的隐私,工作满意度和组织承诺)。 233名个体在工作时使用计算机并且知道他们的组织进行EEM的工作是匿名完成的,该网络问卷是由公认的量表和新开发的项目创建的,由233个人匿名完成。并且了解员工在工作场所对EEM的了解程度越高,他们对EEM的接受程度就越高。此外,研究发现,员工对工作场所隐私的信念减轻了这种关系。该研究还发现,员工对EEM的接受程度与他们的总体工作满意度和情感承诺之间存在显着的正相关关系。此外,研究表明,员工对EEM的认识和理解与他们在项目级别上的电子不良行为水平之间存在某些显着关系,但是,在规模级别上,这种关系并不显着。总体而言,此初步研究的结果为围绕EEM对员工的影响的未来研究提供了有希望的基础。

著录项

  • 作者

    Papini, Joy DeAnn Scissom.;

  • 作者单位

    Alliant International University, Los Angeles.;

  • 授予单位 Alliant International University, Los Angeles.;
  • 学科 Psychology Industrial.;Business Administration Management.
  • 学位 Ph.D.
  • 年度 2007
  • 页码 108 p.
  • 总页数 108
  • 原文格式 PDF
  • 正文语种 eng
  • 中图分类
  • 关键词

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