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首页> 外文学位 >An empirical analysis of business process agility: Examining the relationship of IT on business process agility and the effects of business process agility on process outcomes.
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An empirical analysis of business process agility: Examining the relationship of IT on business process agility and the effects of business process agility on process outcomes.

机译：业务流程敏捷性的实证分析：检查IT与业务流程敏捷性之间的关系以及业务流程敏捷性对流程结果的影响。

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摘要

Firms must be agile to compete in today's dynamic environment. Understanding how a firm's IT Infrastructure affects Business Process Agility and the effects of Business Process Agility on Process Outcomes allows management to focus IT investments for specific processes which can affect process outcomes.;In addition, Business Process Agility was used to test two theoretical models derived from the dynamic capabilities perspective. The first model posits IT as an enabler to agility whereas the second model posits IT as a complement to agility. The results of the study indicate that the data collected very strongly favors the first model in which IT is an enabler to Business Process Agility. Specifically, IT Infrastructure has a significant positive relationship with Business Process Agility and that Business Process Agility has a significant positive relationship with both Efficient Process Outcomes and Quality Process Outcomes.;This research contributes to the understanding of agility for both purchasing and order fulfillment processes. Secondly, this research contributes to an increased understanding of the dynamic capabilities perspective from a business process perspective. And thirdly, this research contributes to the method of testing structurally different theoretical models derived from similar theory.;A survey was conducted resulting in data collected from manufacturing industries and used to validate a second-order formative construct, Business Process Agility for two processes: order fulfillment and purchasing. Results of the construct validation for both processes indicate that four components form Business Process Agility: Reconfigurability, Responsiveness, Employee Adaptability, and Process-centric View.
机译：企业必须灵活地在当今动态的环境中竞争。了解公司的IT基础架构如何影响业务流程敏捷性以及业务流程敏捷性对流程结果的影响，使管理层可以将IT投资集中在可能影响流程结果的特定流程上；此外，业务流程敏捷性还用于测试两个理论模型从动态功能的角度来看。第一个模型将IT假定为敏捷的促成因素，而第二个模型将IT假定为敏捷的补充。研究结果表明，收集的数据非常支持第一个模型，其中IT是业务流程敏捷性的推动力。具体来说，IT基础架构与业务流程敏捷性具有显着的正相关关系，而业务流程敏捷性与高效流程结果和质量流程结果均具有显着的正相关关系。；本研究有助于理解采购和订单履行流程的敏捷性。其次，这项研究有助于从业务流程的角度加深对动态能力角度的理解。第三，这项研究有助于测试从相似理论衍生出的结构不同的理论模型的方法。;进行了一项调查，得出了从制造业中收集的数据，并用于验证两个流程的二阶形成性构造-业务流程敏捷性：订单履行和采购。这两个流程的构造验证的结果表明，四个要素构成了业务流程敏捷性：可重新配置性，响应性，员工适应性和以流程为中心的视图。

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  • 作者

    Raschke, Robyn L.;

  • 作者单位

    Arizona State University.;

  • 授予单位 Arizona State University.;
  • 学科 Management.
  • 学位 Ph.D.
  • 年度 2007
  • 页码 98 p.
  • 总页数 98
  • 原文格式 PDF
  • 正文语种 eng
  • 中图分类
  • 关键词

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