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首页> 外文学位 >Emergency management information systems: Application of an intranet portal for disaster training and response. An examination of emerging technologies in a local Emergency Operations Center.
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Emergency management information systems: Application of an intranet portal for disaster training and response. An examination of emerging technologies in a local Emergency Operations Center.

机译：应急管理信息系统：内联网门户在灾难培训和响应中的应用。在当地的紧急行动中心检查新兴技术。

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摘要

This dissertation examined one city's implementation of an intranet virtual web portal for improved emergency management. Municipal Emergency Operation Center (EOC) managers face many security issues in response to potential natural or terrorist threats since the attacks of September 11, 2001. The purpose was to understand how technology had created new learning and response methods for EOC managers. The methodology used was a qualitative case study consisting of interviews with 8 EOC managers who had 2 years of involvement in the portal's design or implementation; observations in their actual EOC; and use of the virtual software and collection of artifacts such as photographs, training manuals, and meeting notes.;Interviews consisted of 60 questions grouped into 4 sections that explored: (a) manager's background in emergency management and participation in the system design and implementation; (b) experiences using communications and portal information for emergency planning, preparedness, training, deployment, and critical decision making; (c) mitigation; and (d) system evaluation to create a model for other cities considering a similar emergency management system.;The findings highlighted commonalities learned. Continuous access to incident data on the web's geographic maps opened up new connectivity between responding functions. Communication alerts sent to EOC managers reinforced the city's preparedness levels and enabled proactive decision making. Situational training and monthly EOC meetings contributed to familiarity with software enhancements and prepared the managers for faster response to actual incidents. The portal was a repository of present and past data for analysis and an enterprise document library. Managers had access to procedures, forms, and links to vital real time weather and web site news needed for logistical deployment.;This pioneering organization's utilization of technology was a leadership effort on the part of many levels. The city's managers set the service vision and continued their commitment to the project. Laptops were recently deployed to field responders for situation communications with the EOC. Managers made suggestions for continuous improvements and the software vendor was responsive in translating their emergency data needs into a single visual interface. The managers learned to form a virtual team across departments for emergency, crisis, and disaster response.
机译：本文研究了一个城市对内部网虚拟门户网站的实施情况，以改善应急管理。自2001年9月11日袭击以来，市政紧急行动中心（EOC）的管理人员面临许多安全问题，以应对潜在的自然或恐怖威胁。目的是了解技术如何为EOC管理员创造了新的学习和应对方法。使用的方法是定性的案例研究，包括对8名平机会经理的访谈，这些经理在门户网站的设计或实施中参与了2年；实际EOC中的观察结果； ；访谈包括60个问题，分为4个部分，探讨了以下四个方面：（a）经理在应急管理方面的背景以及参与系统设计和实施的情况; （b）使用通信和门户信息进行应急计划，准备，培训，部署和关键决策的经验； （c）缓解； （d）系统评估，为考虑类似应急管理系统的其他城市创建模型。连续访问Web地理地图上的事件数据，打开了响应功能之间的新连接。发送给EOC经理的通信警报增强了该市的备灾水平，并能够做出主动的决策。情境培训和每月的EOC会议有助于提高对软件增强功能的熟悉程度，并使管理人员为快速响应实际事件做好准备。该门户网站是用于分析的当前和过去数据的存储库以及一个企业文档库。管理人员可以访问过程，表格以及与后勤部署所需的重要实时天气和网站新闻的链接。该开创性组织对技术的利用是许多层面的领导工作。该市的管理人员设定了服务愿景，并继续致力于该项目。最近，便携式计算机已部署到现场响应者，以便与平机会进行情况通讯。经理提出了持续改进的建议，并且软件供应商在将他们的紧急数据需求转换为单个可视界面方面做出了响应。经理们学会了组成一个跨部门的虚拟团队来应对紧急情况，危机和灾难。

著录项

  • 作者

    Dove, Kathleen.;

  • 作者单位

    Pepperdine University.;

  • 授予单位 Pepperdine University.;
  • 学科 Education Technology of.;Information Science.
  • 学位 Ed.D.
  • 年度 2007
  • 页码 256 p.
  • 总页数 256
  • 原文格式 PDF
  • 正文语种 eng
  • 中图分类 信息与知识传播;
  • 关键词

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