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Improving employee engagement and satisfaction in the nursing profession to reduce turnover rates and staffing shortages.

机译：提高护理人员的敬业度和满意度，以减少人员流动率和人员短缺。

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摘要

Hospitals around the country are continually confronted with a number of financial, health care reform, patient safety and personnel shortage challenges (ACHE, 2013). Each one of these challenges in health care impacts the other resulting in risks to patient safety and quality. The shortage of nurses already has ill effects on the United States (US) health care delivery system. The purpose of this study was to examine employee recognition and engagement for Registered Nurses (RNs) as a managerial tool to educate current and future health care administrators, managers, and students to help improve the relationship between management and nursing staff in the health care industry. A review of literature was conducted regarding nurse burnout due to assigned non-nursing tasks and lack of personnel. Critical data was reviewed to provide support and highlight the effect the shortage has on the health care economy. This paper discussed job dissatisfaction that leads to a lack of employee engagement and how to implement employee recognition and address retention issues. This capstone provided insight to the numerous contributing factors that affect the nursing shortage, explored the effects of the shortage on the health care system, and helped identify short-term and long-term solutions to engage employees by promoting recognition. Keywords: Health Care Administration, Dr. Gail Young, nursing shortage, patient care, baby boomers.
机译：全国各地的医院不断面临着一系列财务，医疗改革，患者安全和人员短缺的挑战（ACHE，2013）。卫生保健中的这些挑战中的每一项都会相互影响，从而给患者的安全和质量带来风险。护士的短缺已经对美国的医疗服务体系产生了不良影响。这项研究的目的是检验注册护士（RN）的员工认可度和参与度，以此作为管理工具来教育当前和未来的卫生保健管理人员，经理和学生，以帮助改善卫生保健行业中管理人员与护理人员之间的关系。 。对由于分配的非护理任务和缺乏人员而导致的护士倦怠的文献进行了回顾。审查了关键数据以提供支持并强调短缺对卫生保健经济的影响。本文讨论了导致员工缺乏敬业度的工作不满，以及如何实施员工认可度和解决保留问题。这个基石为影响护理短缺的众多因素提供了见解，探索了短缺对医疗保健系统的影响，并通过提高认可度来帮助确定短期和长期解决方案以吸引员工。关键字：卫生保健管理局，盖尔·杨博士，护理短缺，病人护理，婴儿潮一代。

著录项

  • 作者

    Walters, Michelle K.;

  • 作者单位

    Utica College.;

  • 授予单位 Utica College.;
  • 学科 Health care management.
  • 学位 M.S.
  • 年度 2016
  • 页码 75 p.
  • 总页数 75
  • 原文格式 PDF
  • 正文语种 eng
  • 中图分类
  • 关键词

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