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Validation of key stages of the International Society for Performance Improvement Human Performance Technology model.

机译：验证国际绩效改进协会人类绩效技术模型​​的关键阶段。

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摘要

This study aimed to contribute to the field of Human Performance Technology (HPT) through the validation of key stages and elements of the International Society for Performance Improvement (ISPI) HPT model, the most representative and frequently utilized process model in the HPT field.;The study used content analysis as the research methodology and studied thirty HPT business cases. The cases were coded using a researcher prepared protocol including a codebook and coding sheet. Findings in the individual cases were analyzed and aggregated in order to identify actual HPT processes in use in the cases and as epitomized by the ISPI HPT model.;The findings in this research indicate that the detailed processes and elements as depicted in the ISPI HPT model were not fully present in the HPT business cases. However, in many of the cases several elements of the model were present as were the general overall stages and steps of the model. In the areas of performance and cause analysis, actual processes used in the business cases to identify performance gaps differed in part from the model. In addition, the procedure of analysis in the model is depicted as a logical sequence and in the cases is an actual sequence. In the model, intervention implementation and change methods are depicted only in that stage. However, in the cases these elements occur in a number of stages. In addition, conceptual confusion and overlaps among change methods were found in the model and in practice. In the evaluation stage, ISPI HPT model distinctions in the stage of evaluation were not consistently aligned with practice as presented in the cases. The use in the model of meta evaluation was not found in any of the cases. The notion of reflection as an evaluation of overall HPT processes and products was frequently reported in the HPT cases. This is not part of the ISPI HPT model. Finally, based upon the research findings, refinements to the ISPI HPT model were suggested and further research recommendations were presented.
机译：这项研究旨在通过验证国际绩效改进协会（ISPI）HPT模型的关键阶段和要素来为人类绩效技术（HPT）领域做出贡献，HPT模型是HPT领域中最具代表性和最常用的过程模型。该研究使用内容分析作为研究方法，并研究了30个HPT商业案例。使用研究人员准备的协议（包括密码本和编码表）对案例进行编码。分析并汇总了个别案例中的发现，以便确定实际使用的案例以及由ISPI HPT模型概括的实际HPT流程。这项研究的发现表明，如ISPI HPT模型中所述的详细流程和要素在HPT商业案例中并不完全存在。但是，在许多情况下，模型的几个要素以及模型的总体总体阶段和步骤都是存在的。在绩效和原因分析领域，业务案例中用于识别绩效差距的实际流程与模型有所不同。此外，模型中的分析过程被描述为逻辑序列，在某些情况下为实际序列。在该模型中，仅在该阶段描述干预实施和更改方法。但是，在这些情况下，这些元素会分多个阶段出现。此外，在模型和实践中发现了变更方法之间的概念混淆和重叠。在评估阶段，ISPI HPT模型在评估阶段的区别与案例中的实践不一致。在任何情况下都未发现元评估模型中的使用。在HPT案例中经常反映出反思的概念，作为对HPT整个过程和产品的评估。这不是ISPI HPT模型的一部分。最后，根据研究结果，提出了对ISPI HPT模型的改进，并提出了进一步的研究建议。

著录项

  • 作者

    Kang, Sung Pil.;

  • 作者单位

    Indiana University.;

  • 授予单位 Indiana University.;
  • 学科 Business Administration General.;Education Technology of.
  • 学位 Ph.D.
  • 年度 2012
  • 页码 326 p.
  • 总页数 326
  • 原文格式 PDF
  • 正文语种 eng
  • 中图分类
  • 关键词

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