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Food fight: Communication and organizational justice during the grocery store labor dispute.

机译:粮食斗争:杂货店劳资纠纷期间的沟通和组织公正。

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摘要

In this study, a wide variety of approaches were utilized, quantitative as well as qualitative, and at different levels of analysis: individual (chapter 5), organizational (chapter 6), and societal (chapter 7).;At the individual level, I found that interactional justice was a stronger predictor of support for the strike than distributive or procedural justice variables. I also found that violation of expectations, attributions of culpability, and pride for standing up for principles were important variables for understanding continued support for the strike and using behavior to discourage shoppers from shopping. However, important limitations regarding data have also been noted.;At the organizational level, qualitative methods were used to understand the sense-making of the striking and locked out workers. Worker's stories contained a variety of themes that indicated a sense of martyrdom and desire to protect identity.;A rhetorical analysis, using such theories as narrative theory, apologia, and organizational legitimacy, was performed to understand the strategies used by the grocery stores and the union to shape the understanding of shoppers.;While each level of analysis was of interest, an attempt to put it all together was made. The basic argument is that while people may respond to instances of perceived injustice in predictable ways (individual level), the perceptions per se and rules of behavior (seemingly automated responses) are socially constructed at the group and organizational level. Moreover, the group and/or organization is embedded within larger societal frameworks and understandings.
机译:在这项研究中,在分析的不同层次上使用了多种方法,包括定量和定性方法:个人(第5章),组织(第6章)和社会(第7章);我发现,与分配或程序正义变量相比,互动正义是支持罢工的更强有力的预测指标。我还发现,违反期望,有罪的归因和对原则的自豪感是理解继续支持罢工和使用行为阻止购物者购物的重要变量。但是,也注意到有关数据的重要限制。;在组织级别,使用定性方法来了解罢工工人和被锁定工人的意义。工人的故事包含各种主题,这些主题表明a难和保护身份的愿望。;使用叙事理论,道歉和组织合法性等理论进行了修辞分析,以了解杂货店和商店使用的策略。结合起来以塑造购物者的理解。虽然每个分析层次都令人感兴趣,但我们尝试将所有这些分析放在一起。基本论点是,尽管人们可以以可预测的方式(个体层面)回应感知到的不公正事件,但本质上的感知和行为规则(看似自动回应)却是在群体和组织层面上构建的。此外,小组和/或组织被嵌入更大的社会框架和理解中。

著录项

  • 作者

    Shipley, Brad A.;

  • 作者单位

    University of Southern California.;

  • 授予单位 University of Southern California.;
  • 学科 Speech Communication.;Sociology Industrial and Labor Relations.;Sociology Organization Theory.
  • 学位 Ph.D.
  • 年度 2010
  • 页码 188 p.
  • 总页数 188
  • 原文格式 PDF
  • 正文语种 eng
  • 中图分类
  • 关键词

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