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Norms versus behavior in OEM-supplier relationships: Antecedents and outcomes in intendedly relational exchange.

机译:OEM与供应商关系中的规范与行为:有意关系交换中的前提和结果。

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摘要

This dissertation develops a theoretical framework for understanding the influence that firm-specific characteristics have on relationships between trading partners, and empirically tests this framework with data obtained from OEM buyers and suppliers. Specifically, the theoretical framework addresses how the characteristics of buyers and suppliers influence their behavior in, and the outcomes of, norms-based inter-firm relationships. The dissertation offers refutable hypotheses about the influence that existing structure and processes have on firm behavior and the effect that such behaviors have on relationship outcomes. In addition, it extends the prevailing models by creating an explicit distinction between norms of behavior and actual behavior.; Several streams of literature were examined in developing a conceptual model. These included transaction cost economics, relational exchange theory, and research on organizational structure and design. The hypotheses derived from the conceptual model are empirically tested using cross-sectional survey data. These data were collected through the administration of a mail questionnaire to key informants of buyers and their suppliers within a national sample of original equipment manufacturers (OEMs).; Mixed support for the proposed model was found. The results indicate that shared norms may be generated in adolescent ties when partners feel mutually locked in to the relationship. Also, the results support the contention that norms are not synonymous with behavior and must be treated as distinct constructs. Finally, there is evidence that the evaluation of the relationship is affected when norms and behaviors are not equal. However, the contention that external factors of uncertainty lead to intentional relational ties was not supported. In addition, the results do not support the assertion that organizational characteristics influence behavior in intendedly relational ties.; Theoretical implications, research limitations and avenues for future research are discussed.
机译:本文建立了一个理论框架,以了解公司特定特征对贸易伙伴之间关系的影响,并使用从OEM采购商和供应商处获得的数据对这一框架进行了实证检验。具体而言,该理论框架解决了买卖双方的特征如何影响基于规范的企业间关系及其行为的结果。论文提供了关于现有结构和过程对企业行为的影响以及这种行为对关系结果的影响的可辩驳的假设。此外,它通过在行为规范和实际行为之间建立明确的区别来扩展流行的模型。在建立概念模型时,研究了几类文献。这些包括交易成本经济学,关系交换理论以及组织结构和设计的研究。使用横截面调查数据对从概念模型得出的假设进行经验检验。这些数据是通过对全国原始设备制造商(OEM)样本中的购买者及其供应商的主要信息提供者进行邮件调查问卷的管理而收集的。发现了对所提议模型的混合支持。结果表明,当伴侣之间相互锁定时,可能会在青春期的关系中产生共同的规范。同样,结果支持以下论点:规范与行为不是同义词,必须将其视为不同的构造。最后,有证据表明,当规范和行为不相等时,对关系的评估会受到影响。但是,不支持不确定性的外部因素导致故意的关系的观点。此外,结果不支持组织特征会在有意的关系中影响行为的说法。讨论了理论意义,研究局限性和未来研究的途径。

著录项

  • 作者

    Rosen, Susan Ruth.;

  • 作者单位

    University of Minnesota.;

  • 授予单位 University of Minnesota.;
  • 学科 Business Administration Marketing.
  • 学位 Ph.D.
  • 年度 2004
  • 页码 154 p.
  • 总页数 154
  • 原文格式 PDF
  • 正文语种 eng
  • 中图分类 贸易经济;
  • 关键词

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