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Crisis management planning: A case study of man-made and natural crisis events in higher education.

机译:危机管理计划:高等教育中人为和自然危机事件的案例研究。

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摘要

Due to crisis events that have shocked several college and university campuses, many of these institutions have begun to look for ways to respond effectively to those events. However, higher education is generally not equipped or prepared to respond to crisis events. Thus, crisis management research in higher education should be explored. Principles of organizational learning and organizational development from corporate management America were used in this qualitative study to explain how leaders in higher education institutions prepare for crises and learn from their crisis experiences. Chaos theory provided the theoretical lens for the study. Purposeful sampling was utilized to select two institutions and purposely identified administrators at those sites. Interviews gleaned the lived experiences of the participants. Data analysis revealed five themes: conflicting definitions, institutional response to crisis, continuous learning, institutional issues related to a crisis, and leadership roles during a crises. The findings support the importance of developing a crisis management plan, disseminating the plan to all stakeholders, and application of continuous learning principles to evaluate the plan and actual crises responses before, during, and after a crisis event.
机译:由于危机事件震惊了数个大学和大学校园,许多此类机构已开始寻找有效应对这些事件的方法。但是,高等教育通常不具备或未准备好应对危机事件。因此,应探索高等教育中的危机管理研究。这项定性研究使用美国公司管理的组织学习和组织发展原则来解释高等教育机构的领导人如何准备危机并从危机经验中学习。混沌理论为研究提供了理论依据。利用有目的的抽样来选择两个机构,并在这些站点上有目的地确定管理员。访谈收集了参与者的生活经验。数据分析揭示了五个主题:定义冲突,机构对危机的反应,持续学习,与危机有关的机构问题以及危机期间的领导角色。这些发现支持了制定危机管理计划,将计划分发给所有利益相关者以及应用持续学习原则来评估危机事件之前,之中和之后评估计划和实际危机应对措施的重要性。

著录项

  • 作者

    Booker, Lonnie J., Jr.;

  • 作者单位

    Texas A&M University.;

  • 授予单位 Texas A&M University.;
  • 学科 Higher education administration.;Public administration.
  • 学位 Ph.D.
  • 年度 2011
  • 页码 182 p.
  • 总页数 182
  • 原文格式 PDF
  • 正文语种 eng
  • 中图分类
  • 关键词

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