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Effects of a group performance-based incentive scheme on labor productivity, product quality, and organizational performance.

机译：基于团队绩效的激励计划对劳动生产率，产品质量和组织绩效的影响。

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摘要

This study uses a field method to examine the effects of a group compensation plan on labor productivity, product quality, and organizational performance, in three independent subunits of the same manufacturing plant. More specifically, the study investigates whether the use of two budget-based incentives, a group output-target based scheme and a gain-sharing scheme offered in combination, motivates production teams to improve economic performance in this manufacturing setting. The output-target based scheme is a linear budget-based incentive that rewards individual team performance, providing a cash bonus when quantity meets or exceeds a target and a low (penalty) wage when quantity or product quality falls short of a target. The gain-sharing scheme (also a budget-based scheme) rewards production teams for achieving plant-level quarterly targets for labor productivity and product quality.; After controlling for numerous factors that influence labor productivity and product quality in a multivariate regression model, I find that the combination of incentives schemes is associated with improvements in performance. Labor productivity increases by sixty eight percent and the defects rate decreases by ninety five percent following implementation of the incentive scheme. I also found a reduction in absenteeism and turnover, as well as improvements in the percentage of work orders completed on schedule.; Although I cannot attribute the observed performance improvements to a specific scheme, nor discern whether the improvements are causally linked in some proportion to greater worker effort, improved peer monitoring, improved team cooperation, or better strategy development (i.e., worker learning); the empirical results of the study suggest that team (and group) performance is enhanced through the use of standard-based incentives contracts. Moreover, the results suggest that both schemes offered jointly with mechanisms to prevent free-riding and promote worker learning (timely performance feedback) create synergies in this particular setting that motivate production teams to improve performance. These findings suggest that this combination is effective in motivating group effort, promoting cooperation, and encouraging peer monitoring within and across production teams. All these factors leading to improvements of the firm's economic performance.
机译：这项研究使用现场方法来检查同一制造工厂的三个独立子部门中的集体补偿计划对劳动生产率，产品质量和组织绩效的影响。更具体地说，该研究调查了结合使用基于预算的两种激励措施，一种基于团体产出目标的方案和一项收益分享方案是否可以激励生产团队在此制造环境中改善经济绩效。基于产出目标的计划是一种基于线性预算的激励机制，用于奖励个人团队绩效，当数量达到或超过目标时提供现金奖励，而当数量或产品质量低于目标时提供低（惩罚性）工资。收益分享计划（也是基于预算的计划）对生产团队实现劳动生产率和产品质量的工厂级季度目标进行奖励。在多元回归模型中控制了影响劳动生产率和产品质量的众多因素之后，我发现激励机制的组合与绩效的提高相关。实施激励计划后，劳动生产率提高了68％，缺陷率降低了95％。我还发现旷工和人员流动减少了，按计划完成的工单比例也有所提高。尽管我无法将观察到的绩效改进归因于特定方案，也无法辨别这些改进是否与更大的工作量，改进的对等监视，改进的团队合作或更好的策略制定（即工作人员学习）之间存在因果关系;该研究的实证结果表明，通过使用基于标准的激励合同，可以提高团队（和团队）的绩效。此外，结果表明，这两种方案与防止搭便车和促进工人学习的机制（及时的绩效反馈）共同提供，在这种特殊情况下产生了协同作用，从而激励了生产团队提高绩效。这些发现表明，这种组合可以有效地激发团队合作，促进合作并鼓励在生产团队内部和跨生产团队进行同伴监视。所有这些因素导致公司的经济绩效得到改善。

著录项

  • 作者

    Roman Moreno, Francisco Jose.;

  • 作者单位

    The University of Arizona.;

  • 授予单位 The University of Arizona.;
  • 学科 Business Administration Accounting.; Economics Commerce-Business.
  • 学位 Ph.D.
  • 年度 2003
  • 页码 155 p.
  • 总页数 155
  • 原文格式 PDF
  • 正文语种 eng
  • 中图分类 财务管理、经济核算;贸易经济;
  • 关键词

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