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Alignment of information systems with supply chains: Impacts on supply chain performance and organizational performance.

机译:信息系统与供应链的一致性:对供应链绩效和组织绩效的影响。

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摘要

Over the past decade, an important focus of researchers has been on supply chain management (SCM), as many organizations believe that effective SCM is the key to building and sustaining competitive advantage for their products/services. To manage the supply chain, companies need to adopt an SCM strategy (SCMS) and implement appropriate SCM practices. However, different SCM strategies and practices require support from appropriate information technology (IT) applications and their usage. To effectively manage the supply chain, there is therefore a need for aligning these applications and their usage with the supply chain strategy and practices of the firm. This study contributes to the literature of SCM and IT by examining the alignment between the supply chain and information systems (SC-IS) at two levels. First, it looks at different SCM strategies and assesses appropriately- aligned information strategies that would enhance their effectiveness vis-a-vis their effect on the supply chain and firm performance; this is what this study refers to as alignment at the planning/strategic level. Second, the study looks at SCM practices and identifies corresponding IS usage practices that enhance the success of those practices vis-a-vis their effect on the firm and its supply chain performance; this is what this study refers to as alignment at the practice/operational level. Alignment was assessed using the moderating and mediating methods.;Research methods included item development, Q-sort, a large scale survey of 205 respondents, who were mainly purchasing managers/directors of large organizations, and data analysis using Structural Equation Modeling (SEM). The research developed and validated reliable instruments for supply chain management strategy, information systems strategy, IT utilization, the alignment between SCMS and ISS, and the alignment between SCM practices and the usage of IT constructs through an extensive literature review, and then revised the instruments by using pre-test, structured interviews, and Q-sort methodologies. Valid and reliable measures from SCM practices were adapted and validated from previous research to fit the context of the present study.;The research findings suggest that at the strategy level, aligning a particular IS S with the corresponding SCMS enhances supply chain performance and firm performance specific to the type of SCMS. At the operational level, the results suggest that implementation of particular SCM practices requires the use of corresponding IT applications, in order to have an enhanced positive effect on firm performance and supply chain performance. The theoretical contribution of this research is in two domains. The contribution in the IS domain is in introducing alignment concepts in the supply chain context and analyzing ISS/SCMS and IT usage type/SCM practice pairs, the co-presence of which can enhance supply chain performance. The study thus forwards current contingency-based thinking in the IS literature that is beginning to suggest that study of IS deployment or use at the aggregate level might be less informing than looking at specific contexts and requirements against which applications are adopted. In the SCM domain, this research shows the importance of the adoption and use of specific types of IS in achieving enhanced benefits from particular SCM practices and strategies. The study thus extends recent literature that is beginning to recognize the importance of understanding the benefits of different types of IS applications to supply chains. This study also has several important implications for practitioners, by demonstrating to managers the importance of adapting an ISS that matches their SCMS, and the importance of using the appropriate IT applications that match their SCM practices. As a result, the findings help managers to better position, structure, and utilize their IS applications in line with their SCM strategies and practices. So, for instance, if a focal firm acquires a new supply chain related application, it should make sure that the application supports and enhances the supply chain's ability to achieve its particular goals; this will result in better supply integration and quicker response to customers' demands, which will allow the firm to achieve its market and financial goals. Therefore, these results should be useful for strategic decision making, especially with regards to investment decisions concerning IT integration in supply chains. (Abstract shortened by UMI.)
机译:在过去的十年中,研究人员一直将重点放在供应链管理(SCM)上,因为许多组织认为有效的SCM是为其产品/服务建立和维持竞争优势的关键。为了管理供应链,公司需要采用SCM策略(SCMS)并实施适当的SCM实践。但是,不同的SCM策略和实践需要适当的信息技术(IT)应用程序及其使用的支持。为了有效地管理供应链,因此需要使这些应用程序及其使用与公司的供应链策略和实践保持一致。这项研究通过检查供应链和信息系统(SC-IS)两个层次之间的一致性,为SCM和IT文献做出了贡献。首先,它研究了不同的供应链管理策略,并评估了适当对齐的信息策略,以相对于其对供应链和企业绩效的影响来提高其有效性。这就是本研究在计划/策略层面上的一致性。其次,该研究着眼于供应链管理实践,并确定了相应的信息系统使用实践,从而增强了这些实践对公司及其供应链绩效的影响。这就是本研究在实践/运营层面上的一致性。使用协调和中介方法评估一致性。研究方法包括项目开发,Q-sort,对205个受访者进行的大规模调查(主要是大型组织的采购经理/总监)以及使用结构方程模型(SEM)进行的数据分析。该研究开发并验证了可靠的工具,这些工具可用于供应链管理战略,信息系统战略,IT利用率,SCMS与ISS之间的一致性以及SCM实践与IT构造之间的一致性(通过广泛的文献综述),然后对其进行了修订。通过使用预测试,结构化访谈和Q-sort方法。 SCM实践的有效和可靠措施经过改编并从先前的研究中进行了验证,以适合本研究的背景。研究结果表明,在战略层面,将特定的IS S与相应的SCMS保持一致可以增强供应链绩效和企业绩效特定于SCMS的类型。在运营层面,结果表明,实施特定的SCM做法需要使用相应的IT应用程序,以增强对公司绩效和供应链绩效的积极影响。这项研究的理论贡献是在两个领域。 IS领域的贡献在于在供应链环境中引入了一致性概念,并分析了ISS / SCMS和IT使用类型/ SCM实践对,它们的共同存在可以增强供应链的绩效。因此,该研究提出了IS文献中当前基于突发事件的思想,这些思想开始暗示,与整体研究IS部署或使用相比,研究IS的信息可能不如考虑采用特定应用的特定环境和要求。在SCM领域,这项研究表明采用和使用特定类型的IS在从特定SCM实践和策略中获得更大收益方面的重要性。因此,该研究扩展了最近的文献,这些文献开始认识到理解不同类型的IS应用程序对供应链的好处的重要性。通过向管理者展示适应其SCMS的ISS的重要性,以及使用适合其SCM实践的适当的IT应用程序的重要性,该研究对从业人员也具有若干重要意义。结果,这些发现有助于管理人员根据SCM策略和实践更好地定位,组织和利用其IS应用程序。因此,例如,如果一家重点公司获得了一个与供应链相关的新应用程序,则应确保该应用程序支持并增强供应链实现其特定目标的能力;这将导致更好的供应整合和对客户需求的更快响应,这将使公司实现其市场和财务目标。因此,这些结果对于战略决策,特别是有关供应链中IT集成的投资决策,应该是有用的。 (摘要由UMI缩短。)

著录项

  • 作者

    Qrunfleh, Sufian M.;

  • 作者单位

    The University of Toledo.;

  • 授予单位 The University of Toledo.;
  • 学科 Business Administration Management.;Operations Research.;Information Technology.
  • 学位 Ph.D.
  • 年度 2010
  • 页码 244 p.
  • 总页数 244
  • 原文格式 PDF
  • 正文语种 eng
  • 中图分类
  • 关键词

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