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Culture, communication, and conflict management: Japanese women working in professional careers in higher education in the United States.

机译：文化，沟通和冲突管理：在美国从事专业职业的日本女性。

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摘要

We are living in a "global village," and, for this reason, there is more need than ever to help people communicate more effectively, and to understand conflict and how to resolve it. In addition, over the past two decades, many universities in the United States of America have opened Asian Studies, and especially Japanese Studies, programs, and the majority of Japanese professors in these programs have been female.;The major research question of this study is: What strategies do these Japanese professors use in resolving academic conflicts and misunderstandings when they occur? Sub-questions include: (1) What kinds of misunderstandings and professional conflicts do they face in their daily professional lives teaching American students? (2) What strategies do they use in dealing with these conflicts and misunderstandings and how effective are these strategies? and (3) What effect does length of time in the U.S. have on these strategies and techniques?;The data collection methods included both descriptive qualitative research methods and descriptive quantitative research methods and consisted of a survey questionnaire, open-ended guided interviews, and a review of the relevant literature. Data were collected from the sixty people who filled out the survey and the fifteen people who participated in the interviews.;The findings indicate that: (1) Misunderstandings and conflicts between Japanese female professors and their American students arose out of culturally-based differences in assumptions about formality and informality, direct and indirect communication, verbal and nonverbal communication styles, language issues, and differences in expectations and assumptions about classroom management and behavior and the teacher-student relationship; (2) The conflict management styles of the professors changed over time; and (3) The professors tended to use either a dominating style or an integrating style in dealing with conflict, with the integrating style having a greater rate of success.;Finally, the study makes recommendations as to how to better prepare Japanese female professors working at institutions of higher education in the U.S., and other professional females working in intercultural or international organizations, to resolve culturally-based interpersonal conflicts more effectively.
机译：我们生活在一个“地球村”中，因此，比以往任何时候都更加需要帮助人们更有效地进行沟通，了解冲突以及如何解决冲突。此外，在过去的二十年中，美国的许多大学都开设了亚洲研究，特别是日语研究课程，而这些课程中的大多数日本教授都是女性。是：这些日本教授在解决学术冲突和误解时会采用什么策略？子问题包括：（1）在教授美国学生的日常职业生活中，他们会面对哪些误解和专业冲突？ （2）在处理这些冲突和误解时，他们使用什么策略？这些策略的有效性如何？ （3）美国的时间长度对这些策略和技术有什么影响？；数据收集方法包括描述性定性研究方法和描述性定量研究方法，包括调查问卷，不限成员名额指导性访谈和有关文献的回顾。数据来自填写调查的60人和参加访谈的15人。研究结果表明：（1）日本女教授与美国学生之间的误解和冲突是由日本的文化差异引起的。关于形式和非正式的假设，直接和间接的交流，语言和非语言的交流方式，语言问题以及关于教室管理和行为以及师生关系的期望和假设的差异； （2）教授的冲突管理方式随时间变化； （3）在解决冲突时，教授倾向于采用主导方式或整合方式，整合方式的成功率更高。最后，该研究对如何更好地准备日本女教授的工作提出了建议。在美国的高等教育机构，以及在跨文化或国际组织中工作的其他职业女性，以更有效地解决基于文化的人际冲突。

著录项

  • 作者

    Hamada, Masako.;

  • 作者单位

    Teachers College, Columbia University.;

  • 授予单位 Teachers College, Columbia University.;
  • 学科 Anthropology Cultural.;Womens Studies.;Education Higher.
  • 学位 Ed.D.
  • 年度 2002
  • 页码 318 p.
  • 总页数 318
  • 原文格式 PDF
  • 正文语种 eng
  • 中图分类
  • 关键词

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