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The cognitive interview: Forging a better link between user needs and education-based information systems.

机译:认知访谈:在用户需求和基于教育的信息系统之间建立更好的联系。

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摘要

This research compared the efficiency and efficacy of the cognitive interview with the standard information requirements interview in an experiment that used 20 elementary school principals as interviewees. The goal was to evaluate whether the cognitive interview is significantly better than the standard information requirements interview at eliciting episodic knowledge from school principals. Episodic knowledge was measured in terms of events, with a focus on how the study participants used information and data to solve particular organizational problems.; The 20 participating principals were sorted into 10 pairs. Effort was made to pair like principals in terms of their demographic characteristics. One principal from each pair was randomly selected to receive the cognitive interviewing technique, while the other principal in each pair received the standard interviewing technique. After all interviews were tape-recorded and transcribed, 91 events were edited from the transcriptions by the researcher.; Efficiency was measured by counting the number of events elicited per interview. A one-way ANOVA was conducted to determine if there is a significant difference between the number of events elicited from the two interview techniques. Effectiveness was measured through the use of two separate instruments: the Completeness of Detail Instrument and the Living Systems Framework Instrument. Raters used the two instruments to gauge the effectiveness of the elicited events. A bivariate correlation was completed to ensure that the COD and LSF instruments were both measuring effectiveness. To compare the COD and LSF scores of the events elicited from the interviews, a one-way ANOVA was conducted.; Results indicated that the completeness of detail and living systems framework scores of the events elicited from the cognitive interviews were significantly higher than the scores elicited from the standard information requirements interviews. The cognitive interview was not, however, significantly more efficient than the standard information requirements interview. Relationships between the demographic data and the study results were also explored. Lastly, recommendations are made for the current study as well as future studies related to the development of education-based information systems.
机译:这项研究在一项使用20名小学校长作为受访者的实验中,将认知访谈的效率和功效与标准信息需求访谈进行了比较。目的是评估在从学校校长那里获取情节知识时,认知面试是否明显优于标准信息需求面试。情景知识是根据事件来衡量的,重点是研究参与者如何使用信息和数据来解决特定的组织问题。 20名参与的校长被分为10对。努力根据人口统计学特征将像校长配对。每对中的一位校长被随机选择接受认知访谈技术,而每对中的另一位校长则接受标准的访谈技术。在所有访谈都被录音和转录后,研究人员从转录中编辑了91个事件。通过计算每次采访引发的事件数量来衡量效率。进行了单向方差分析,以确定两种采访技术引发的事件数量之间是否存在显着差异。有效性是通过使用两个单独的工具来衡量的:细节工具的完整性和生命系统框架工具。评分者使用这两种工具来评估引发事件的有效性。为了确保COD和LSF仪器都在测量有效性,完成了双变量相关。为了比较从访谈中得出的事件的COD和LSF分数,进行了单向方差分析。结果表明,从认知访谈中得出的事件的细节和生命系统框架得分的完整性显着高于从标准信息需求访谈中得出的得分。但是,认知面试的效率没有比标准信息需求面试有效得多。还探讨了人口统计学数据与研究结果之间的关系。最后,针对与基于教育的信息系统的开发有关的当前研究和未来研究提出了建议。

著录项

  • 作者

    Poole, Scott Freeman.;

  • 作者单位

    George Mason University.;

  • 授予单位 George Mason University.;
  • 学科 Information Science.; Education Administration.; Education Technology.
  • 学位 Ph.D.
  • 年度 2002
  • 页码 151 p.
  • 总页数 151
  • 原文格式 PDF
  • 正文语种 eng
  • 中图分类 信息与知识传播;教育;
  • 关键词

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