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A social judgment analysis of information satisfaction and information source preferences among professionals: A hypothesis-generating exploratory study.

机译：专业人员对信息满意度和信息来源偏好的社会判断分析：一项假设生成的探索性研究。

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To understand more fully how individuals and groups derive satisfaction from information, it is important to identify the information source preferences they apply in information-seeking and decision-making. Eight informal propositions drove the structure and underlying logic of this study, forming a preliminary outline of a theory of information source preference profiles and their influence on information satisfaction.; The research literature has tended to evaluate information sources in isolation, without considering the value of particular sources in concert with others or the effects of combinations of supporting (i.e., positive) and conflicting (i.e., negative) information. This thesis employed Social Judgment Analysis (SJA) to identify the information judgment preferences held by three professional groups (i.e., education, law enforcement, and healthcare) for selected information sources: word of mouth, expert oral advice, Internet, print news, non-fiction books and radio/television news. The research was designed as an hypothesis-generating exploratory study employing a purposive sample (n = 90) and generated 13 empirically-supported, testable hypotheses about user satisfaction with information sources. The SJA judgment functions revealed the influences of volume and polarity (i.e., positive vs. negative information) on information satisfaction.
机译：为了更全面地了解个人和团体如何从信息中获得满足感，重要的是要确定他们在信息寻求和决策中所应用的信息来源偏好。八个非正式命题推动了本研究的结构和基本逻辑，形成了信息源偏好概况及其对信息满意度影响的理论的初步大纲。研究文献倾向于孤立地评估信息源，而不考虑与其他信息相协调的特定信息源的价值或支持（即正面）信息与冲突（即负面）信息相结合的效果。本文运用社会判断分析（SJA）来确定由三个专业小组（即教育，执法和医疗保健）对选定信息来源所拥有的信息判断偏好：口碑，专家口头建议，互联网，印刷新闻，非-小说书籍和广播/电视新闻。该研究被设计为使用目标样本（n = 90）进行的假设生成探索性研究，并生成了13个关于用户对信息源满意度的经验支持的可检验假设。 SJA判断功能揭示了信息量和极性（即正面信息与负面信息）对信息满意度的影响。

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