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A study of the information behavior of health care planners, managers and administrators in Botswana and implications for the design of a national health information system (NHIS).

机译:对博茨瓦纳医疗保健计划者,管理者和管理者的信息行为进行的研究,以及对国家卫生信息系统(NHIS)设计的影响。

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This study explored the information behavior of health care planners, managers and administrators in Botswana. The study considered the following: the tasks and roles of the managers, planners and administrators, information requirements for those tasks, what motivates information seeking, the sources and channels, the problems and barriers managers faced in information seeking, how information is used, and finally, how the information behavior impacts the design of a national health information system.; Data collection was by observing five (5) respondents, interviewing 28 respondents, nine (9) health information professionals, and document analysis.; This study has shown that the information behavior of health care planners, managers and administrators in Botswana is similar to that of managers in general. However, this study has identified that the information behavior is impacted by a number of factors: the information environment of the respondents, the level and type of planner or manager, the nature of government work, and the functions of the entity that the respondents were heading. The information environment identified is one characterized by fragmentation of the information resources. The study identified a problem in the information flow within the health sector. The information sources and channels most used are informal and interpersonal, although there is room for formal information systems. The tasks that the managers and planners carry out were identified as well as the requisite information needs and the constraints that they face in getting the information. The study has shown that information seeking is hampered to a large extent by the lack of a formalized information management function to ensure that information required by planners is available in the form needed and when needed. This study has laid a foundation for consideration of an information management function; it has identified information needs and the state of the existing information services and systems in the health sector in Botswana.
机译:这项研究探讨了博茨瓦纳的医疗保健计划者,管理者和管理者的信息行为。该研究考虑了以下内容:管理者,计划者和管理者的任务和角色,这些任务的信息要求,激励信息搜索的动力,来源和渠道,管理者在信息搜索中面临的问题和障碍,信息的使用方式以及最后,信息行为如何影响国家卫生信息系统的设计。通过观察五(5)位受访者,采访28位受访者,九(9)位健康信息专业人员和文件分析来收集数据。这项研究表明,博茨瓦纳的医疗保健计划者,管理者和管理者的信息行为总体上与管理者相似。但是,这项研究已经确定,信息行为受到许多因素的影响:受访者的信息环境,计划者或经理的水平和类型,政府工作的性质以及受访者所在实体的功能标题。所识别的信息环境的特征在于信息资源的分散。该研究确定了卫生部门内部信息流动中的问题。尽管存在正式信息系统的空间,但最常用的信息源和渠道是非正式的和人际关系的。确定了经理和计划人员执行的任务,以及必需的信息需求以及他们在获取信息时面临的约束。研究表明,缺乏正式的信息管理功能来确保计划者所需的信息能够以所需的形式以及在需要时可用,这在很大程度上限制了信息的搜索。该研究为考虑信息管理功能奠定了基础。它确定了博茨瓦纳卫生部门的信息需求以及现有信息服务和系统的状况。

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