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Reverse Logistics: Extracting Value from Post-Consumer Textile Waste.

机译：逆向物流：从消费后的纺织品废物中提取价值。

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摘要

Organizations are reluctant to engage in either remanufacturing or recycling because of the variability and uncertainty associated with the product returns. Much of the material collected through reverse logistics is considered waste until evaluated. The problem was that many primary (first-quality goods) retailers have not determined how to optimally sell unwanted products to secondary markets. Many primary retailers have not identified the product's value, which depends on the condition and location of the returned product and alternative markets to reuse, recycle, or resell their collection of product returns. The purpose of this multiple-case qualitative study was to assess how secondary market retailers extract economic and customer value from the (a) collection, (b) inspection, and (c) resale of post-consumer textile waste. Twelve marketing and operations managers from three segments of the secondary market: off-price retailers, consignment shops, and thrift stores were interviewed. The general findings revealed that (a) people in the collection process are important to retailers in obtaining items from suppliers to sale and re-sale; (b) employees do the inspections, inspections are needed for flaws, inspectors are the sales people, and damage merchandise is inspected; and (c) marketing and others should work together, members should know their roles, and following the company guidelines are very important in the retail sector. Further research was recommended to expand the outcomes of this study by examining a larger population of retail managers within the state or across multiple states, complementing the results with quantitative analysis, and comparing and contrasting various responses and themes generated by the retail managers to those of suppliers and consumers.
机译：由于与产品退货相关的可变性和不确定性，组织不愿进行再制造或回收。通过反向物流收集的大部分材料在被评估之前都被视为浪费。问题是，许多主要（一等品）零售商尚未确定如何以最佳方式向次级市场出售不需要的产品。许多主要零售商尚未确定产品的价值，这取决于退货产品的条件和位置以及可重复使用，回收或转售其退货产品的替代市场。这项多案例定性研究的目的是评估二级市场零售商如何从（a）收集，（b）检查和（c）消费后纺织品废物的转售中获取经济和客户价值。采访了二级市场三个细分市场的十二位营销和运营经理：低价零售商，代销店和旧货店。一般发现表明：（a）收集过程中的人员对于零售商从供应商处获取物品进行销售和转售非常重要； （b）员工进行检查，是否需要检查缺陷，检查员是销售人员，并且检查损坏的商品； （c）营销部门和其他部门应共同努力，成员应了解其角色，遵守公司准则在零售领域非常重要。建议进行进一步的研究，以扩大本研究的结果，方法是检查一个州或多个州内的大量零售经理，用定量分析对结果进行补充，并将零售经理产生的各种反应和主题与以下方面进行比较和对比供应商和消费者。

著录项

  • 作者

    Williams, Sygunda M.;

  • 作者单位

    Northcentral University.;

  • 授予单位 Northcentral University.;
  • 学科 Commerce-Business.;Climate change.;Textile research.
  • 学位 D.B.A.
  • 年度 2016
  • 页码 132 p.
  • 总页数 132
  • 原文格式 PDF
  • 正文语种 eng
  • 中图分类
  • 关键词

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