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首页> 外文学位 >Organizational and technical factors for group support systems success: An empirical study on the effects of collaborative organizational design and GSS assets upon GSS use and perceived impacts.
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Organizational and technical factors for group support systems success: An empirical study on the effects of collaborative organizational design and GSS assets upon GSS use and perceived impacts.

机译：团队支持系统成功的组织和技术因素：关于协作组织设计和GSS资产对GSS使用和感知影响的影响的实证研究。

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摘要

Many organizations adopt Group Support Systems (GSS) to support intellectual collaborative work. Given that GSS implementation is a socio-technical intervention, both organizational and technical conditions should be met for successful GSS implementation. This study explores the effects of collaborative organizational design and technical GSS assets upon GSS success. It employed a mail survey of organizations that have installed GroupSystems. A total of 31 organizations and 152 individual users participated in the survey. Major findings of the study are: (1) An organization's collaborative organizational design such as collaborative culture, team-based structure, role-oriented work structure, and group-based performance evaluation is significantly associated with its GSS success in terms of GSS use and users' perception of the effectiveness of GSS-supported decision making. (2) GSS-related technical assets were not associated with GSS success. (3) When combined, collaborative organizational design and GSS assets have significant effects upon users' perceived benefits of GSS but not upon organization's use of GSS.;The results of the study imply that investment in collaboration technology does not automatically lead to collaborative group processes. Managerial efforts to arrange organizational settings are necessary to exploit the benefits of collaboration technology.
机译：许多组织采用小组支持系统（GSS）来支持智力协作工作。鉴于GSS的实施是一项社会技术干预，因此成功实施GSS的组织和技术条件都应得到满足。这项研究探讨了协作组织设计和GSS技术资产对GSS成功的影响。它对安装了GroupSystems的组织进行了邮件调查。共有31个组织和152个个人用户参加了调查。该研究的主要发现是：（1）组织的协作组织设计，如协作文化，基于团队的结构，面向角色的工作结构和基于团队的绩效评估，在GSS的使用和使用方面与GSS的成功显着相关。用户对GSS支持的决策有效性的看法。 （2）与GSS相关的技术资产与GSS成功无关。 （3）结合使用时，协作组织设计和GSS资产对用户感知的GSS收益具有显着影响，但对组织使用GSS的影响不大。;研究结果表明，对协作技术的投资不会自动导致协作组流程。安排组织机构的管理工作对于利用协作技术的好处是必要的。

著录项

  • 作者

    Lee, Myungsub.;

  • 作者单位

    The Claremont Graduate University.;

  • 授予单位 The Claremont Graduate University.;
  • 学科 Information Science.;Engineering Industrial.;Business Administration Management.
  • 学位 Ph.D.
  • 年度 1997
  • 页码 102 p.
  • 总页数 102
  • 原文格式 PDF
  • 正文语种 eng
  • 中图分类
  • 关键词

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