• 主题
高级搜索  >
历史搜索 清空历史
首页> 外文学位 >Exploitation des genres de textes pour assister les pratiques textuelles dans les environnements numeriques de travail: Le cas du courriel chez des cadres et des secretaires dans une municipalite et une administration federale canadiennes.
【24h】

Exploitation des genres de textes pour assister les pratiques textuelles dans les environnements numeriques de travail: Le cas du courriel chez des cadres et des secretaires dans une municipalite et une administration federale canadiennes.

机译：利用文本体裁来辅助数字工作环境中的文本实践：加拿大市政当局和联邦政府行政人员和秘书之间的电子邮件案例。

获取原文
获取原文并翻译 | 示例
页面导航
  • 摘要
  • 著录项
  • 相似文献
  • 相关主题

摘要

This research reveals how textual genres can be exploited in digital work environments to improve the textual practices of managers and secretaries in the context of a municipality and the Canadian federal government. The first objective of this research assesses the suitability of digital work environments to support the textual practices of managers and secretaries in their reading, writing and manipulation of texts. The second objective describes the various roles of textual genre during the managerial and secretarial textual practices. Using email as a focal point, the third objective examines how genre can be exploited to advance the benefits of textual practices in the digital work environments.;The results provide an encompassing overview of practices relating to the reading, writing and manipulation of texts that are both common and specific to managers and secretaries. With over 40% of events recorded in the diary journal relating to email, the importance of this type of system in digital work environments is clearly emphasized. The difficulties encountered in the digital work environments are also described. The role of genre during textual practices is examined according to a matrix illustrating both the individual and collective dimensions of genre in addition to its three main facets: the form, the content and the purpose. We present next an analytic framework of the prominent cues affecting email management to summarize the process of interpreting messages by the recipient. A typology of the categorization patterns of managers is also developed and used in a statistical experiment aiming to automatically describe and categorize email. Resulting from this experiment, we observe specific linguistic behaviours that characterize each email category. It is also revealed that automatic categorization based on message lexicon is more efficient than non-lexical categorization.;At the conclusion of this research, we suggest to enrich the traditional human-computer interaction paradigm with a semiotics of genre in the digital work environments. The study also offers a reflection regarding email membership to a specific genre using the theoretical concepts of hypergenre, genre and sub-genre. The success of the automatic categorization of email according to genre-related facets (the content, the form and the purpose) uncovers valuable insights and perspectives in designing digital work environments with the objective of facilitating the vital performance of textual practices by employees.;Keywords: automatic categorization, digital work environment, email, genre, human-computer interaction, interaction, manager, organizational semiotics, public administration, reading, secretary, speech act, text, textual practice.;This qualitative research entails a two-phase methodology. By the study of 17 secretaries and 17 managers, the first phase consists of a thorough examination of the current textual practices in the Canadian federal government and municipal contexts and the difficulties encountered during these practices. This phase also considers the various roles of genre in the digital work environments along with the salient clues sought during email management. This study deployed three data collection techniques: semi-structured interviews, diary journals and cognitive inquiries. The results are examined using several qualitative content analysis techniques. The second phase of this research consists of developing an email processing sequence to further expand our understanding of textual genre and its exploitation in the design of digital work environments. The data for this phase uses a corpus of 1703 messages developed from a sample of two governmental managers.
机译：这项研究揭示了在城市和加拿大联邦政府的背景下，如何在数字工作环境中利用文本体裁来改善经理和秘书的文本习惯。这项研究的第一个目标是评估数字工作环境是否适合经理和秘书在阅读，编写和操作文本时的文本习惯。第二个目标描述了文本体裁在管理和秘书文本实践中的各种作用。以电子邮件为中心，第三个目标研究了如何利用体裁来提高数字工作环境中文本实践的好处。结果为有关阅读，写作和操纵文本的实践提供了全面的概述对经理和秘书而言是共同的和特定的。日记日志中记录了超过40％的与电子邮件相关的事件，因此明确强调了这种系统在数字化工作环境中的重要性。还描述了在数字工作环境中遇到的困难。除了在三个主要方面（形式，内容和目的）之外，还根据说明了类型的个体和集体维度的矩阵，检查了类型在文本实践中的作用。接下来，我们介绍一个影响电子邮件管理的重要线索的分析框架，以总结收件人解释邮件的过程。还开发了管理者分类模式的类型，并将其用于统计实验中，旨在自动描述和分类电子邮件。从该实验得出的结果，我们观察到了表征每个电子邮件类别的特定语言行为。研究还表明，基于消息词典的自动分类比非词汇分类更有效。本研究的结论是，我们建议在数字工作环境中以一种符号学来丰富传统的人机交互范式。该研究还使用超类型，类型和子类型的理论概念对特定类型的电子邮件成员资格进行了反思。根据与体裁相关的方面（内容，形式和目的）对电子邮件进行自动分类的成功揭示了在设计数字化工作环境中的宝贵见解和观点，目的是促进员工文本实践的至关重要的表现。 ：自动分类，数字化工作环境，电子邮件，体裁，人机交互，交互，经理，组织符号学，公共管理，阅读，秘书，言语行为，文本，文本实践。；该定性研究需要两个阶段的方法。通过对17位秘书和17位经理的研究，第一阶段包括对加拿大联邦政府和市政府当前的文本惯例以及在这些惯例中遇到的困难进行彻底检查。此阶段还考虑了体裁在数字化工作环境中的各种角色，以及在电子邮件管理过程中寻求的重要线索。这项研究采用了三种数据收集技术：半结构化访谈，日记日记和认知查询。使用几种定性内容分析技术检查结果。该研究的第二阶段包括开发电子邮件处理序列，以进一步扩展我们对文本体裁及其在数字工作环境设计中的利用的理解。此阶段的数据使用从两个政府经理的样本中获得的1703条消息的语料库。

著录项

  • 作者

    Alberts, Inge.;

  • 作者单位

    Universite de Montreal (Canada).;

  • 授予单位 Universite de Montreal (Canada).;
  • 学科 Information Science.
  • 学位 Ph.D.
  • 年度 2009
  • 页码 509 p.
  • 总页数 509
  • 原文格式 PDF
  • 正文语种 eng
  • 中图分类 肿瘤学;
  • 关键词

  • 入库时间 2022-08-17 11:37:45

相似文献

  • 外文文献
  • 中文文献
  • 专利
获取原文

客服邮箱：kefu@zhangqiaokeyan.com

京公网安备：11010802029741号 ICP备案号：京ICP备15016152号-6 六维联合信息科技 (北京) 有限公司©版权所有

  • 客服微信

  • 服务号