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The role of argumentativeness and verbal aggressiveness in compliance-gaining: Predicting persistence, obstacle focus, and strategy use in telephone requests for blood donation.

机译:争执和言语进取在遵守法规获得中的作用:预测献血电话中的坚持性,障碍集中和策略使用。

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摘要

The present study examined the relationship between the individual difference traits of argumentativeness and verbal aggressiveness and compliance-gaining behavior. High argumentative, low verbal aggressive sources were predicted to be more persistent, obstacle focused, and more willing to use confrontive strategies than other trait combinations during telephone requests for blood donations from prior donors of the American Red Cross. The predicted relationships did not hold for the high argumentative, low verbal aggressive group. Instead, the results revealed that the low argumentative, high verbal aggressive group was significantly more persistent and confrontive than the other three combinations of traits. No significant findings emerged for obstacle focus. The results obtained were significant and directly opposite of the predictions. Potential explanations of the unexpected findings for all three of the hypotheses center around Politeness Theory, and the speculated relationships are elaborated in the final chapter.
机译:本研究探讨了议论性与言语进取性和依从获得行为的个体差异特征之间的关系。在向美国红十字会以前的捐助者打电话要求献血的过程中,与其他特质组合相比,高辩论性,低口头攻击性来源预计会更持久,更具障碍性,并且更愿意使用对抗策略。预测的关系并不适合高议论,低言语攻击性人群。取而代之的是,结果显示,低议论,高言语攻击性群体比其他三种特质组合更具持久性和对抗性。没有重要的发现出现障碍重点。获得的结果是有意义的,并且与预测直接相反。对这三个假设的意外发现的潜在解释都围绕礼貌理论,并且在最后一章中阐述了推测的关系。

著录项

  • 作者

    Humphreys, Laurel Irene.;

  • 作者单位

    Michigan State University.;

  • 授予单位 Michigan State University.;
  • 学科 Speech Communication.; Business Administration Marketing.; Psychology Social.
  • 学位 M.A.
  • 年度 1996
  • 页码 49 p.
  • 总页数 49
  • 原文格式 PDF
  • 正文语种 eng
  • 中图分类 语言学;贸易经济;社会心理、社会行为;
  • 关键词

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