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首页> 外文学位 >The effect of knowledge management systems on organizational performance: Do soldier and unit counterinsurgency knowledge and performance improve following 'push' or 'adaptive-push' training?
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The effect of knowledge management systems on organizational performance: Do soldier and unit counterinsurgency knowledge and performance improve following 'push' or 'adaptive-push' training?

机译：知识管理系统对组织绩效的影响：士兵和单位的平叛知识和绩效在“推”或“自适应推”训练后是否得到改善？

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摘要

The U.S. Army's deployment tempo has put pressure on the Army's available training time to prepare for deployments. To better support units' training, and subsequently, preparations for and conduct of counterinsurgency and stability operations, the Army created the Stryker Warfighting Forum (SWfF), a network-centric, knowledge repository designed to increase Stryker soldier knowledge and unit performance. This dissertation conducted two studies to determine whether using a "push" (leader identified and delivered) or an adaptive-push (identified by leader and subordinate interaction and leader delivered) delivery of information by the SWfF, would help increase soldier knowledge and unit performance.;In the first study (push delivery) statistically significant individual-level knowledge gains occurred as a result of soldiers' participation in an existing SWfF facilitator-led, multimedia virtual training event called the Hundredth House. In the second study (adaptive-push delivery) statistically significant gains in unit-level performance at the Army's combat training centers were associated with units using the Iraq Common Event Approaches Handbook. This Handbook was developed from combat-returnee feedback on ten events commonly faced by soldiers in Iraq. These results lend support to the concept that knowledge and performance will improve as a result of using push and adaptive-push delivery methods.;These findings suggest that Army senior leaders may want to ensure their knowledge management systems are adequately employing push and adaptive-push delivery methods that lead to increased individual knowledge gains and organizational performance.
机译：美国陆军的部署节奏给陆军的可用训练时间施加压力，为部署做好准备。为了更好地支持部队的训练，以及随后为平叛和稳定行动的准备和开展提供支持，陆军创建了“斯特赖克作战论坛”（SWfF），这是一个以网络为中心的知识库，旨在增加斯特赖克士兵的知识和部队表现。本论文进行了两项研究，以确定SWfF使用“推送”（确定并交付的领导）或自适应推送（确定为领导和下属的互动以及交付的领导）信息，将有助于增加士兵的知识和单位表现..在第一个研究中（推播），由于士兵参加了由SWfF主持人主导的，称为“百家之屋”的多媒体虚拟培训活动，因此在统计学上具有显着意义的个人水平的知识获取。在第二项研究（自适应推送）中，使用“伊拉克共同事件方法手册”将陆军作战训练中心的单位级性能显着提高与单位相关联。该手册是根据海战士兵对伊拉克士兵普遍面临的十项事件的反馈而编写的。这些结果为以下概念提供了支持：通过使用推送和自适应推送方法，知识和性能将得到改善。这些发现表明，陆军高级领导人可能希望确保其知识管理系统充分采用推送和自适应推送导致个人知识获取和组织绩效提高的交付方式。

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  • 作者

    Gayton, S. Jamie.;

  • 作者单位

    The Pardee RAND Graduate School.;

  • 授予单位 The Pardee RAND Graduate School.;
  • 学科 Education Adult and Continuing.;Military Studies.;Education Curriculum and Instruction.
  • 学位 Ph.D.
  • 年度 2009
  • 页码 256 p.
  • 总页数 256
  • 原文格式 PDF
  • 正文语种 eng
  • 中图分类
  • 关键词

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