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Accelerating successful IT adoption: The role of user assessment in training design.

机译：加速成功采用IT：在培训设计中用户评估的作用。

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摘要

Technological change has become the mode of operation for today's organizations, with organizations in need of constantly training employees on their latest technological changes. There are now four generations working in the same workforce, but only the youngest generation has grown up with technology tools integrated in their daily processes. If employees are expected to adapt to ever-changing technology, do particular training approaches influence their adoption more so than others? As organizations continue to implement new technology systems, how should training adjust to the multi-generational workforce and their diverse technological sophistication?;This study investigated the relationship between Technological Cohort (different generations in the workforce), Technological Sophistication (one's savvyness with technology), and Perceived Training Effectiveness (effective means for best learning and acquisition). A total of 204 respondents from four different technological cohorts completed an anonymous online survey. Technological Cohort was measured using the age classification of Strauss and Howe (1991). Only seven respondents from the oldest cohort responded, ultimately providing data from 162 subjects from three cohorts. MANOVA (Multiple Analysis of Variance) was selected as the overall statistical procedure to test the hypotheses.;Results confirmed the relationship between Technological Cohort and Perceived Training Effectiveness, and refuted the hypothesized relationship between Technological Sophistication and Perceived Training Effectiveness. The relationship between Technological Cohort and Perceived Training Effectiveness was small (25% of the variance is explained) and mild (the middle cohort appears to be more undecided than the other cohorts). Implications of this study provide insights for training and development, human resource providers, internal and external IT consultants, as well as employees and employers.
机译：技术变革已成为当今组织的运作模式，组织需要不断培训员工最新的技术变革。现在有四代人在同一劳动力中工作，但是只有最年轻的一代在他们的日常流程中集成了技术工具。如果期望员工适应日新月异的技术，那么特定的培训方法是否会对他们的采用产生更大的影响？随着组织不断实施新技术系统，培训应如何适应多代劳动力及其多样化的技术水平？;本研究调查了技术队列（劳动力的不同代），技术成熟度（对技术的精明程度）之间的关系，以及感知的培训效果（最佳学习和掌握的有效手段）。来自四个不同技术小组的204位受访者完成了一项匿名的在线调查。使用Strauss和Howe（1991）的年龄分类来测量技术队列。来自年龄最大的队列的只有七名受访者做出了回应，最终提供了来自三个队列的162个受试者的数据。选择多元方差分析（MANOVA）作为检验假设的总体统计程序。结果证实了技术队列与知觉训练效果之间的关系，并驳斥了技术复杂度与知觉训练效果之间的假设关系。技术队列与感知培训效果之间的关系很小（解释了25％的方差）并且比较温和（中间队列似乎比其他队列更不确定）。该研究的含义为培训和开发，人力资源提供者，内部和外部IT顾问以及员工和雇主提供了见解。

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  • 作者

    Tyranowski, Theresa M.;

  • 作者单位

    Benedictine University.;

  • 授予单位 Benedictine University.;
  • 学科 Business Administration Management.;Education Vocational.;Computer Science.;Information Technology.
  • 学位 Ph.D.
  • 年度 2009
  • 页码 126 p.
  • 总页数 126
  • 原文格式 PDF
  • 正文语种 eng
  • 中图分类
  • 关键词

  • 入库时间 2022-08-17 11:38:18

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