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Integration of a Quality Management System within the Supply Chain: An Empirical Case Study

机译:供应链中质量管理体系的整合:一个案例研究

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摘要

The topic of the study is the interrelationship between supply chain management and quality assurance management. The literature review has noted the vast research conducted and benchmarked upon the automotive industry. The purpose of this qualitative study was to examine and compare the outcomes of a non-automotive manufacturing company using a non-QMS (quality management system) certified supplier and a QMS certified supplier. A qualitative methods research design in the form of a case study was explored to identify significant elements that affect a North American company's (customer) tactical and strategic operational performance based on their supply chain management and, more specifically, their supplier's QMS. The study compared the responses of the questionnaire from executive management, quality assurance managers, and quality assurance representatives with input and output factors. The researcher developed coding of the data collected based on the research questions and the QMS utilized by the participants.
机译:该研究的主题是供应链管理与质量保证管理之间的相互关系。文献综述指出了针对汽车行业进行的大量研究并以此为基准。这项定性研究的目的是检查和比较使用非QMS(质量管理体系)认证的供应商和QMS认证的供应商的非汽车制造公司的结果。探索了以案例研究形式进行的定性方法研究设计,以基于其供应链管理,更具体地说是其供应商的质量管理体系,确定影响北美公司(客户)战术和战略运营绩效的重要因素。该研究将来自执行管理层,质量保证经理和质量保证代表的问卷调查的回答与投入和产出因素进行了比较。研究人员根据研究问题和参与者使用的QMS开发了对所收集数据的编码。

著录项

  • 作者

    Pennington, Rick M.;

  • 作者单位

    Northcentral University.;

  • 授予单位 Northcentral University.;
  • 学科 Management.
  • 学位 D.B.A.
  • 年度 2017
  • 页码 132 p.
  • 总页数 132
  • 原文格式 PDF
  • 正文语种 eng
  • 中图分类
  • 关键词

  • 入库时间 2022-08-17 11:38:27

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