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An empirical examination of the factors affecting the internationalization of professional service SMEs: The case of India.

机译：对影响专业服务中小企业国际化的因素进行的经验检验：印度为例。

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摘要

This dissertation examines the factors contributing to the internationalization and performance of professional service SMEs in emerging markets. Specifically, this research documents the relationships among a professional service SME's entrepreneurial orientation, human capital, the degree of internationalization, service innovation, and financial performance.;Entrepreneurship literature has recently been extended to the international environment, confirming a positive influence on firm internationalization. Research that examines human capital is limited, yet has potential to contribute to service research. Separately, innovation has been examined from several research disciplines, yet has not been integrated in a model with an entrepreneurial orientation, firm internationalization, and human capital. This dissertation research integrates literature from multiple disciplines to create and test an integrative framework of professional service SME internationalization and performance.;The largest contribution of this research is to the fields of entrepreneurship and international business, resulting from confirmation of the positive effect of an entrepreneurial orientation on SME internationalization. However, it is also the researcher's intent to recognize the unique contribution of human capital to the profitable internationalization and performance of knowledge-intensive professional services firms.;A multidisciplinary integrative service performance framework that extends international business, entrepreneurship, marketing, management, and strategy literature is supported by a sample of international professional service SMEs in India. Research conclusions and managerial implications are also provided.
机译：本文探讨了影响新兴市场专业服务中小企业国际化和绩效的因素。具体而言，本研究记录了专业服务中小企业的创业方向，人力资本，国际化程度，服务创新和财务绩效之间的关系。创业文献最近已扩展到国际环境，证实了对企业国际化的积极影响。研究人力资本的研究是有限的，但有潜力为服务研究做出贡献。另外，创新已从多个研究学科中进行了检验，但尚未以企业家为导向，企业国际化和人力资本的模型进行整合。本论文的研究整合了来自多个学科的文献，以建立和检验专业服务中小企业国际化和绩效的综合框架。该研究的最大贡献是对企业家精神和国际商业领域的认可，这证实了企业家的积极作用。中小企业国际化的方向。然而，这也是研究人员的目的，是要认识到人力资本对知识密集型专业服务公司的有利国际化和绩效的独特贡献。；多学科综合服务绩效框架，扩展了国际业务，企业家精神，市场营销，管理和策略文献得到了印度国际专业服务中小企业的支持。还提供了研究结论和管理意义。

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  • 作者

    Radulovich, Lori Petrill.;

  • 作者单位

    Cleveland State University.;

  • 授予单位 Cleveland State University.;
  • 学科 Business Administration Marketing.;Business Administration Management.
  • 学位 D.B.A.
  • 年度 2008
  • 页码 280 p.
  • 总页数 280
  • 原文格式 PDF
  • 正文语种 eng
  • 中图分类 贸易经济;贸易经济;
  • 关键词

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