Objective: Investigate the application and effect of humanistic concern and health education in Neurosurgery. Method: Questionnaires about the humanistic concern and health education were used in 120 patients admitted in hospital from June,2010 to October,2011. R8SliltS;The higher patient satisfaction rate project was the daily list on the implementation (92. 3% ) , diet and rest guidance (89. 17% ) , active knowing the disease condition (86.67% ) , doctors'diagnosis and treatment attitudes (85.83% ) ; The lower patient satisfaction rate project was the explanation of disease (47. 5% ) , consultation in drug use and checking (58. 33% ). Survey results showed that humanistic care and health education in neurosurgery were ideal. Conclusion: Humanistic care and health education helps to improve the medical service quality, reduce the medical dispute.%目的 对人文关怀及健康教育在神经外科中的应用及效果进行调查和分析.方法 以调查问卷方式对本院2010年6月-2011年10月期间神经外科120例患者人文关怀及健康教育效果进行评价.结果 患者满意率较高的项目为每日清单执行情况(92.5％),饮食及休息指导(89.17％),主动了解病情(86.67％),医师诊疗服务态度(85.83％)；患者满意率较低的项目为对病情解释(47.5％)及用药和检查征求意见(58.33％).调查结果表明本院神经外科人文关怀及健康教育效果较为理想.结论 人文关怀和健康教育有助于提高医疗服务质量,减少护患纠纷.
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