归纳了多媒体教室设备在运维管理中常见的故障类别，阐述了多媒体教室线上故障处理的分布式管理理念，提出了分布式故障响应机制方案和协同管理机制，并在该机制的基础上构建了分布式的故障处理业务平台。分布式响应机制的实施有效解决了线上故障处理所面临的时效性和体验问题。%The multimedia classroom of university accounted for growing ,which leads to the fault response and using the experience of operations management more difficult . This article summarizes the management operations of the common fault category , expounds on the multimedia classroom online fault handling distributed management concept , and puts forward a distributed fault response plan and coordination management mechanism ,and on the basis of the mechanism to construct the distributed fault handling business platform ,the implementation of the distributed response mechanism can effectively solve the timeliness and the experience of facing online troubleshooting problems .
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