目的：探讨手术转运护士在手术患者安全转运过程中的科学管理方法及作用。方法选择2012年9月—2013年2月在医院手术室进行外科手术的9872例患者为对照组，2013年3月—2013年9月实施转运护士期间手术患者12356例为试验组，比较两组患者对手术护理服务满意度、转运过程中不良事件发生率、手术医师对护理服务满意度。结果增加转运护士后患者满意度、手术医师的满意度均上升，运送患者护理不良事件发生率下降，差异有统计学意义（P＜0．01）。结论设置转运护士岗位一方面能够为手术患者提供及时有效的优质服务，另一方面在手术室优质护理服务中能够优化工作流程，保障手术患者的转运安全，提升护理质量，提高患者的满意率。%Objective The role of the nurse in the surgical patient transport process and the scientific man -agement methods were explored .Methods 9872 surgery patients in Sep .2012 to Feb.2013 in our hospital were chose as the control group , and 12 356 surgery patients served by the transshipment nurses during in the operation in Mar.2013 to Sep.2013 were set as the experimental group .The indices of patient satisfaction of nursing service , the incidence of adverse events during the transfer process , surgery doctors satisfaction of nursing service were compared between two groups .Results With the delivery nurses , the of patient satisfaction and the surgeons satisfaction were raised, the incidence of adverse events was declined , and the differences were statistically significant (P<0.01). Conclusion Setting transport nursing positions , on the one hand , enables to provide timely and effective service to patients, on the other hand , can optimize nursing service workflow in the operating room , and ensure the safety of in patients transport , and improve the quality of nursing and the patient satisfaction .
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