本文分析群体性医患纠纷事件的特点，提出军队医院应客观正确面对医患纠纷，争取患者和亲属的理解认同，加强与地方政府、公安的沟通协调，依法打击“医闹”等非法团伙，严密控制事态的升级，同时严密关注舆论动向，及时应对虚假信息的传播。%The article analyzed the features of mass doctor -patient disputes.The authors put forward that military hospitals should face doctor -patient disputes objectively and correctly , gain understanding and recognition from patients and relatives, strengthen communication and coordination with local government and public security , crack down on “medical dispute” and other illegal groups, tightly control the escalation of group events .At the same time, hospital should pay close attention to trends in public opinion and timely respond to the spread of false information.
展开▼
