Personalized medical service means high -quality, safety, high -efficiency, convenience and low -priced. Aiming at the objective, the author put forward four measures, which included building green environment , providing high - efficiency medical support, establishing harmonious doctor - patient relationship, and insuring medical quality. All the measures were aimed at providing green medical service for the patients, including zero pollution, zero obstacle, zero distance, and zero defect.%针对为患者提供优质安全、高效低耗和便捷价廉的人性化医疗服务,文章从营造绿色的医院环境,提供高效的医疗保障,创建和谐的医患关系,确保医疗质量四个方面进行了阐述,以实现为患者提供“零污染”“零障碍”“零距离”和“零缺陷”的绿色医疗服务.
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