The model is proposed,which bases on flow theory that simultaneously examines factors influencing citizens' attainment of flow experience in online access to government information and the impacts of flow on their continuance use intention,and its rationality is validated through the research of demonstration.The results identifies the balance between challenges and skills of the task,clear goals on task,and immediate feedback on tasks are significant factors influencing citizens'flow experience in online access to government information.Perceived hedonic value,perceived utilitarian value and satisfaction plays the most important mediating role transmitting the effects of flow on uses'contin-uance use intention.%文章以心流理论为基础构建公众政府信息获取网络渠道持续使用意愿模型,考察影响公众网络渠道获取政府信息心流体验的因素以及对公众政府信息获取网络渠道持续使用意图的影响,并通过实证研究检验模型的合理性.结果表明,个人技能与任务挑战相匹配、清晰的目标、即时反馈都会显著影响公众网络渠道获取政府信息的心流体验,感知享乐价值、感知实用价值、满意度对心流体验和公众政府信息获取网络渠道持续使用意愿有着重要的中介作用.
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