Objective To provide nonverbal communication to the patients who have language barriers to communication and a clear sense, to meet their physical, psychological needs. Methods By understanding Mental activities of the patients, useing body language,space, touching and hand-written sheet, photographs for nonverbal communication. Results Nonverbal communication met the needs of patients, reduced in patients with the incidence of mental disorders. The patient's satisfaction 94.73% shows nonverbal communication can help patients in improving the confidence to overcome illness and improve the survival rate.Conclusions By using nonverbal communication as a vehicle to carry out a silent message,we can improve the nurse-patient relationship, improve the quality of nursing and the emotional stability of the patients, reduce psychological burdens of the patients, and promote the patients' rehabilitation.%目的 为由于语言沟通障碍而意识清楚的患者提供非语言交流,满足其生理、心理需求.方法 通过了解患者的心理,运用体态语、空间、抚摸及手写板、图片等方式进行非语言交流.结果 非语言交流满足了患者的需求,减少了患者各种精神心理障碍的发生,使患者的满意度达到94.73%,从而提高了患者战胜疾病的信心和抢救成功率.结论 用非语言交流方式作为载体进行无声信息传递,可改善护患关系,提高护理质量,稳定患者情绪,减轻心理负担,促进康复.
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