给出了关于具有失约现象的预约排队模型S(2,)/M/1和S(3,p)/M/1的系统性能的进一步讨论,应用仿真方法对两个模型进行深入探讨并给出详尽的数值性能分析以及两个模型的比对效果.同时,分别比较了两类临界值并量化了失约现象对顾客平均等待时间和系统损耗的影响.%Further discussion about the performance measures of the 5(2, p)IMI and 5(3, p)IMI1 systems are given in this paper. Detailed numerical performance analysis and especially comparison between S(3, p)IMI with no-show and S(2, p)IMI without no-show is presented in the paper. Two kinds of critical values are also compared and the impact of no-shows on customers' expected waiting times and costs is quantified.
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