目的：探讨节假日消化内科门诊患者的特点和有效的护理措施。方法通过分析节假日消化内科门诊患者的情况，存在危急重症患者较多，在职人员就诊人数较平时多的特点，采取了营造良好就诊氛围、及时评估处理危急重症患者、进行健康宣教、实施心理护理的措施。结果提高了患者满意度，保证了患者安全。结论针对节假日消化内科门诊患者的特点，制定相应护理措施，取得了满意效果。%Objective To discuss Department of gastroenterology outpatient clinic characteristics and nursing countermeasure in holiday. Methods By analyzing the situation of holiday department of gastroenterology clinic patients, patients with emergency and severe cases in more, employees and the characteristics of the patients is more at ordinary times, take the create a good atmosphere, timely treatment evaluation to deal with emergency and severe cases patients, health education, psychological nursing measures. Results Improve the patients' satisfaction, to ensure the patient safety. Conclusion According to the characteristics of the holiday of medical outpatients, formulate cor esponding nursing measures, and satisfied results have been achieved.
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