Objective: The study aims to understand the impact of communication on nurse-patient relationship, and provide reference for establishing a good relationship between nurses and patients.Methods: Sixteen nurses who met the criteria from a tertiary hospital in Henan were interviewed.During the interview, there was live recording.Then using the generic analysis, the themes of records were summarized, and key-words were refined.Results:Following data analysis five themes emerged.They were appropriate title, self-exposure, timing, gaining trust, and health guidance.Conclusion: Communication is the basis of positive nurse-patient relationship, and communication mode, communication tim-ing, communication ability can influence the establishment, development and maintaining of positive nurse-patient relationship.%目的：了解沟通对护患关系的影响，为建立良好的护患关系提供参考。方法：以质性研究中的现象学方法为指导，对河南省某三甲医院16名护士进行访谈，现场录音，对录音内容进行整理，运用类属分析法归纳主题，提炼关键词。结果：沟通对良性护患关系的影响提炼为5个主题：合适的称呼、自我暴露、选择时机、获得信任、健康指导。结论：沟通是良性护患关系建立的基础，而沟通方式、沟通时机、沟通能力影响良性护患关系的建立、发展和保持。
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