随着智能电网建设的深入,电网发展方式将实现重大转变,会带来工业结构和人民生活方式的改变,也必将带来电力营销服务方式的变革.建设智能营业厅是智能电网建设用电用户环节的重要组成部分,是实现现代电力营销优质服务方式转变的重要手段和平台.该研究将会给电力营业业务带来了全新的服务理念和智能化的运营模式.%With the deepening of the smart grid construction, power grid development mode achieves a major shift. This brings about changes in industrial structure and the lifestyle of the people, so this also brings a change in the way of power marketing services. Building smart business hall is an important part of the link of electricity users in the smart grid construction and an important means of changing service mode of power marketing. The research brings power marketing a new service concept and an intelligent mode of operation.
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