China's express companies, especially the private express companies, have achieved rapid development in recent years. Meanwhile, the logistics service quality offered by private express companies also should be improved. The X express company in Leshan was studied as a research object in this article to describe the current situation and challenge which private express companies were faced with. This article also analyzed problems in X express company's logistics service quality, and gave some specific advices for the company.%近年来，我国快递行业，尤其是民营快递企业实现了快递发展。与此同时，民营快递企业的物流服务质量仍有待提高和改善。本文以乐山市X快递公司作为研究对象，对民营快递企业发展现状和面临的挑战进行了阐述；对X快递公司物流服务质量存在的问题作了具体分析，并为之提出了具体的改进建议。
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